24/7 Service Desk Analyst – On‑Site Support for Government

A leading IT services provider located in Brisbane seeks a skilled Service Desk Analyst. In this role, you will provide exceptional customer support, perform remote troubleshooting, and manage tickets using ServiceNow. Candidates must have at least 12 months of experience in a Service Desk role, hold a degree or certification in IT, and be willing to obtain...

A government agency in Queensland is seeking a Support Analyst to provide customer service on the ICT customer service desk. This involves managing and resolving technical queries related to enterprise ICT environments. The ideal candidate will have proven experience with ICT frameworks and technologies including Windows 10 and Active Directory, as well as...

Select how often (in days) to receive an alert: Please note: Due to the requirements of this role, only applicants with Australian Citizenship will be considered. This position requires 24/7 shift availability and five days on-site. Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every klub day...

A governmental organization in Brisbane seeks a Support Analyst to provide technical assistance on the ICT customer service desk. The successful candidate will coordinate responses to client queries, ensure service level agreements are met, and support Microsoft and Apple technologies. Candidates must have experience with Windows 10 and Active Directory....

A leading telecommunications company in Australia is seeking a Service Desk Analyst to provide exceptional support to government customers. This role involves managing incidents, troubleshooting technical issues, and ensuring customer satisfaction. The ideal candidate has at least 12 months in a similar role, a relevant qualification, and strong...

A government agency in New South Wales seeks two Service Desk Senior Analysts to join their Technology & Communication Services team. The role involves providing quality ICT support, mentoring junior analysts, and managing complex calls. The ideal candidate will have technical support experience and strong customer service skills. This position offers a...

Service Desk Technician • Hobart, Australia A leading telecommunications company is seeking a Technical Specialist in Hobart to provide quality customer support and network assurance as part of a rotating 24/7 shift roster. This role involves managing service desk support and network operations to ensure top-tier service levels for government agencies. The...

Please note: Due to the requirements of this role, only applicants with Australian Citizenship will be considered This position is on a rotating shift roster between 7am - 7pm | Mon-Fri with five days on-site required Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile,...

Job Description - Service Desk Senior Analyst (0000B5PH) Service Desk Senior Analyst - 0000B5PH 1 x Ongoing Full-Time 1 x Temporary Full-Time up to 11 May 2026 About us The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the...

A leading telecommunications company is seeking a Technical Specialist in Hobart to provide quality customer support and network assurance as part of a rotating 24/7 shift roster. This role involves managing service desk support and network operations to ensure top-tier service levels for government agencies. The ideal candidate will have strong customer...