Customer Support
vor 4 Wochen
Customer Support & Administration Officer Join to apply for the Customer Support & Administration Officer role at RACV Competitive salary | Discounts on selected RACV products Great things start here RACV Finance offers a variety of financial products, including car loans, personal loans, and travel loans. We offer a dynamic, fast-paced, and fun environment in which to work. We have an exciting opportunity for a Customer Support and Administration Officer to join our team to continue to provide a high level of service to our customers. We offer a range of RACV benefits for our employees, such as: Hybrid working arrangement A supportive company culture Extensive and ongoing training Free Roadside Assistance Discount on RACV Insurance products & resort accommodation About the Opportunity Reporting to the Payment Support & Administration Team Leader, you will play a key role in supporting our members/debtors with enquiries related to their existing loans. Drawing on your strong customer service skills, you’ll assist via phone and other channels to ensure a positive member experience. You thrive in a dynamic environment, comfortably switching between handling administrative tasks and assisting with call queues, all while maintaining a high level of organisation and attention to detail. Key responsibilities will be: Loan Servicing & Member Support Responding to inbound calls from members/debtors regarding existing loan accounts Actioning loan‑related requests received through various channels (email, website, etc.) Managing service request and complaint cases efficiently through Salesforce Handling returned mail ("Return to Sender") Making proactive outbound calls to support account servicing Administrative & Operational Support Performing bank statement reconciliations Managing invoicing processes Maintaining accurate data records Administering NAB Connect, including batch processing Completing refund processing and loan finalisation reconciliations What you’ll need to be successful: Customer centric focus Strong ethical standards Solid work ethic – Productivity targets met Team player The RACV difference We celebrate diversity and foster an inclusive environment where every unique perspective sparks fresh ideas. Ready to unlock your full potential? Join our team and be part of meaningful work that makes a real impact beyond the day‑to‑day. Application process Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police checks as a condition of employment. You can learn more about the RACV at racv.com.au/about-racv/our-people/work-at-racv. Submit your CV via the link below. Seniority level Associate Employment type Full-time Job function Administrative and Customer Service Industries Civic and Social Organizations #J-18808-Ljbffr
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Customer Support Consultant
vor 3 Wochen
City of Parramatta Council, Österreich Forward Ability Support VollzeitJoin a Not for Profit who will provide you full training to be successful in your role Full Time - 4 day work week with Hybrid work (2 days WFH) Access to salary packaging benefits - increase your take home pay About Us Forward Ability Support is a not-for-profit organisation with 60 years history of providing key services to people with spinal cord injuries...
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Customer Support Team Leader
vor 3 Wochen
Council of the City of Sydney, Österreich Forward Ability Support VollzeitForward Ability Support provided pay range This range is provided by Forward Ability Support. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$75,000.00/yr - A$80,000.00/yr About Us Forward Ability Support is a not-for-profit organisation with 60 years history of providing key services...
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Customer Support Officer
vor 1 Tag
City of Brisbane, Österreich Department of Customer Services, Open Data and Small and Family Business VollzeitOverview Join to apply for the Customer Support Officer role at Department of Customer Services, Open Data and Small and Family Business . At the Department of Customer Services, Open Data and Small and Family Business (CDSB), we are dedicated to enhancing customer services for Queenslanders, empowering small and family business owners, and delivering...
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Principal Tech Services Officer
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City of Parramatta Council, Österreich Customer Data VollzeitDo you want your work to make a difference for NSW Working to protect the states environment and heritage. Ongoing full-time opportunity Office location: Parramatta (or other BCT office in NSW upon availability and negotiation). Hybrid working supported with minimum expectation of 60% of time in office. Salary relative to experience and ranges from $ to $...
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City of Parramatta Council, Österreich Forward Ability Support VollzeitA not-for-profit organization is seeking a Call Centre Agent to provide exceptional customer service and support inquiries. The role offers a flexible 4-day work week, based in New South Wales, with comprehensive training and salary packaging benefits. Ideal candidates will have a passion for customer service and experience in a contact centre environment....
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Customer Support 168
vor 2 Wochen
City of Melbourne, Österreich Danaher VollzeitDanaher builds on a legacy of over 40 years of changing lives through science and technology. We continually look to the future to discover how we can use our expertise to create a positive impact for people worldwide. Our customer support team connects the bright scientific minds that make our solutions with the customers who use them. They provide the...
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Customer Support 181
vor 2 Wochen
City of Melbourne, Österreich Danaher VollzeitDanaher builds on a legacy of over 40 years of changing lives through science and technology. We continually look to the future to discover how we can use our expertise to create a positive impact for people worldwide. Our customer team connects the bright scientific minds that make our solutions with the customers who use them. They provide the backbone for...
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Customer Support 215
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City of Melbourne, Österreich Danaher VollzeitDanaher builds on a legacy of over 40 years of changing lives through science and technology. We continually look to the future to discover how we can use our expertise to create a positive impact for people worldwide. Our customer support team connects the bright scientific minds that make our solutions with the customers who use them. They provide the...
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Customer Support Representative
vor 4 Wochen
City of Melbourne, Österreich I'm In The Right - Accident Replacement Vehicles VollzeitI'm In The Right specializes in accident management solutions, helping individuals who are not at fault in vehicle accidents access like-for-like replacement vehicles and comprehensive support. Costs for these services are recovered from the at-fault party's insurer, ensuring peace of mind for our clients. Our services include accident replacement vehicles,...
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Customer Support Consultant
vor 2 Wochen
City of Melbourne, Österreich Oxford University Press VollzeitAbout the Role We are looking for a talented Customer Support Consultant to join our Marketing & Customer Experience Team and be responsible for providing support to all customers by promptly responding to queries and concerns in a professional manner. The role represents the business and our digital product offering as the first line of support for...
