Care Coordinator Manager

Our Story Broome Regional Aboriginal Medical Service (BRAMS) is a well-established Aboriginal Community Controlled Health Organisation that has been supporting the Broome community for over 40 years. Our Purpose BRAMS provides holistic, culturally safe primary healthcare, aged care, and community programs to Aboriginal people throughout the Kimberley region. With a strong focus on person-centred, trauma-informed, and culturally responsive care, BRAMS delivers services designed around the needs of Aboriginal individuals and families. Their multidisciplinary teams work collaboratively to improve health outcomes and promote wellbeing across the lifespan. BRAMS is proud to operate under the vision: Healthy People – Strong Community – Bright Future, and upholds a model of care rooted in cultural respect, quality, and community leadership. Key Responsibilities Lead, mentor, and support the care coordination team to deliver high-quality, culturally safe services. Facilitate case reviews, team meetings, and reflective practice sessions to promote accountability and consistent standards. Oversee assessment, care planning, coordination, and consumer engagement processes that align with individual goals and community needs. Ensure compliance with the Strengthened Aged Care Quality Standards, NDIS Practice Standards, and relevant frameworks. Build strong, culturally responsive relationships with consumers, families, and carers. Strengthen partnerships with internal teams and external providers to improve integration and continuity of care. Drive workforce capability, continuous improvement, and quality outcomes through structured supervision and data-driven practice. Is This You? The successful candidate will hold a tertiary qualification in Social Work, Psychology, Community Services, or a related field, and bring substantial experience leading multidisciplinary teams within care coordination, case management, or allied health settings. You'll Demonstrate A strong understanding of the Strengthened Aged Care Quality Standards and NDIS Practice Standards. Proven ability to implement Continuous Quality Improvement (CQI) processes, including audits, incident review, and improvement planning. Experience in data-driven reporting, supervision, and reflective practice. Strong leadership, communication, and analytical skills with a commitment to transparency and accountability. Financial literacy, including experience monitoring billable hours and cost recovery. Current Working with Children Check, National Police Clearance, and Driver's Licence. Personal qualities that align with BRAMS' values: professionalism, integrity, and sound judgment in all interactions. A commitment to collaborative leadership and building a positive, respectful team culture. Adaptability and resilience in complex or high-demand environments. Experience within an Aboriginal Community Controlled Health Organisation or community health setting, and an understanding of Aboriginal culture, values, and the social determinants of health, will be highly regarded. A Role with Real Impact This position plays a critical leadership role in driving quality, accountability, and cultural responsiveness across BRAMS' care coordination services. You'll lead a team that empowers Aboriginal people, families, and communities through integrated, person-centred support—helping to ensure care is not only delivered but truly coordinated around the individual. What's In It For You Competitive salary of $115,000 - $130,000 + Super. 6 weeks of Annual Leave to support work-life balance. Private use of a work vehicle within the Broome region. $1,300 Annual Remote Area Allowance. Salary packaging to maximise take-home pay. Study leave and access to ongoing professional development. Free access to primary health, dental, and allied health services through BRAMS. A meaningful role in one of Australia's most culturally rich and visually stunning regions. Sound Like You? Let's Chat. This is an exciting opportunity for an experienced and values-driven professional to lead a care coordination team that's making a real difference in the lives of Aboriginal people in the Kimberley. Apply now and be part of the BRAMS journey toward Healthy People – Strong Community – Bright Future. #J-18808-Ljbffr