Customer, Market and Business Intelligence Analyst

Customer, Market and Business Intelligence Analyst page is loaded## Customer, Market and Business Intelligence Analystlocations: Mascot: Melbourne: Brisbanetime type: Full timeposted on: Vandaag geplaatstjob requisition id: R * **Great benefits and remuneration*** **Work with industry - leading products and technology*** **Join a global organisation with a strong focus on training, safety and quality****At KONE, you'll find innovation that goes somewhere**We see a future of smart cities. As an innovation leader in the elevator and escalator industry, our award-winning products and solutions continue to push boundaries, rethinking how we use buildings for life, work and play.**Our work will take you in different directions**We are seeking a **Customer, Market and Business Intelligence Analyst** to join our **New Building Solutions** team, with the option to work from our **Sydney, Brisbane or Melbourne office**.In this role, the **Customer, Market and Business Intelligence Analyst** will support stakeholders by analysing customers, markets, offerings, and processes to enhance performance and enable profitable, insight-driven decisions. They will provide detailed information on customer behaviour, market conditions, business performance, and operational processes, while also helping to prioritise improvement initiatives.* Support the development and rollout of frontline commercial strategy.* Conduct market, competitor, and business analysis.* Assess offerings from both market and internal performance perspectives.* Provide clear recommendations to support decision-making.* Help stakeholders understand business performance, trends, issues, and opportunities.* Present analytical findings to teams across the organisation and make recommendations based on analysis.* Serve as key user for CRM and other sales/marketing IT tools.* Gather and prioritise frontline requirements for CRM and related solutions.* Communicate requirements to area and global owners.* Support defining business and analytics requirements with clear scope and targets.* Understand data needs, availability, and limitations.* Act as the main link between business teams and IT/analytics specialists.* Support KPI definition and implementation.* Design and develop dashboards and data visualisations.* Contribute to building analytics capabilities, including training and communication.* Collaborate with data scientists and engineers to develop advanced analytics solutions* 5+ years’ experience in a similar position.* Bachelor's degree in marketing, communications, economics, statistics, finance or related fields. Master's degree in a related field an advantage.* Experience working in the construction industry an advantage.* Strong analytical, problem-solving, presentation, and collaboration skills.* Ability to manage multiple priorities and work both independently and in a team.* Proactive and self-driven, with the ability to influence stakeholders and a commitment to continuous learning.* Proficient in Salesforce CRM, PowerPoint, Excel, Qlik Sense, Power BI, and other analytics tools.**There’s so much more to KONE than you may realise.*** Enjoy career progression opportunities within a global organisation.* Access a range of benefits that engage and motivate our employees and help us make KONE a great place to work.* Grow with comprehensive learning and development programs covering a wide range of professional skills.**Note:** Applicants must either be a permanent resident or citizen of Australia or New Zealand to apply for this position.This role is being sourced directly by KONE. We respectfully request no agency approaches.Bij KONE geloven we dat onze medewerkers de sleutel zijn tot succes. We zijn trots op de arbeidsvoorwaarden die wij bieden, deze dragen bij aan de betrokkenheid en motivatie van onze medewerkers. We hebben een open en informele cultuur waar medewerkers met respect voor elkaar samenwerken met als streven de beste resultaten te behalen. Dit helpt ons om van KONE een ‘great place to work’ te maken. We ondersteunen persoonlijke groei en bieden diverse kansen aan om je carrière binnen KONE verder te ontwikkelen.Bekijk hier onze vacatures:#J-18808-Ljbffr