VP, Technology – Global Client Onboarding

VP, Technology – Global Client Onboarding Location: Remote – Sydney, Australia Posted 2 Days Ago Job Requisition ID: R- About Rimini Street, Inc. Rimini Street, Inc. (Nasdaq : RMNI), a Russell 2000 Company, is a proven, trusted global provider of end‑to‑end, mission‑critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third‑party support provider for Oracle, SAP and VMware software. Our comprehensive portfolio of unified solutions helps run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, mid‑market, public sector and government organizations who selected Rimini Street as their trusted, proven mission‑critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments. Position Summary Reporting to the Chief Client Officer, the VP, Technology – Global Client Onboarding will lead the APAC Client Onboarding team and ensure global alignment for Archive Strategy execution. This role provides leadership for onboarding processes, team development, client engagement and escalation management within the APAC region, while maintaining global responsibility for Archive Strategy standards and governance. The Vice President will also champion AI‑based process improvements globally, working with cross‑functional teams to identify automation opportunities, implement AI‑driven efficiencies and foster adoption of AI technologies across onboarding and archive operations. Essential Duties and Responsibilities Lead the APAC Client Onboarding team to achieve client satisfaction and operational targets. Provide global oversight for Archive Strategy standards and ensure consistent execution across regions. Drive global initiatives for AI‑based process improvements and champion AI adoption throughout the organization. Collaborate with internal teams to improve onboarding workflows and procedures. Support Pre‑Sales activities for regional sales teams. Handle client escalations within the APAC region. Communicate effectively across internal teams and global leadership. Inspire and mentor team members to deliver high‑quality onboarding services. Experience 10+ years in technology leadership roles with regional or global teams. Strong experience with Oracle, SAP, and related enterprise technologies. Proven track record in onboarding and archive strategy. Experience managing complex technology environments. Excellent communication and relationship management skills. Skills Leadership and team‑building skills. Strategic planning and operational execution. Strong understanding of enterprise technology ecosystems. Ability to drive global process improvements and implement AI‑based solutions. Excellent communication and stakeholder management skills. Desired Qualifications Leadership development or management training certifications. Experience in organizational change and process optimization. Advanced degree (MBA or equivalent) preferred. Education Bachelor’s or Master’s Degree in Computer Science, Engineering, Business, or related field, or equivalent experience. Company Values Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: Company: We dream big and innovate boldly. Colleagues: We work with extraordinary people who create a culture of mutual respect and collaboration. Clients: We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. Community: We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities. Accelarating Company Growth: Nasdaq‑listed under ticker symbol since October 2017. Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies. Over 2,000 team members in 23 countries. US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law. Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees. In 2005, we disrupted the industry by pioneering extraordinary enterprise software support powered by extraordinary people. Our work is challenging and meaningful, allowing everyone at Rimini Street to start and end each day with a sense of achievement and purpose. We are looking for talented, passionate people to help us build our future at Rimini Street. #J-18808-Ljbffr