Workplace Systems Administrator

vor 4 Wochen


City of Melbourne, Österreich Corporate Services Vollzeit

Overview Do you want your work to make a difference for NSW? Together, we create thriving environments, communities and economies. Diverse rolePermanent full-time opportunityParramatta based onsiteSalary relative to experience, and ranges from $106,025 to $117,363 + super Role Summary Our Workplace Services team within our Corporate Services division is currently seeking to appoint a Workplace Systems Administrator to join their collaborative team.The role is responsible for the operation and support of the organisation's workplace systems through the provision of configuration, administration, technical support and advice to users across multiple locations, platforms and technologies.The key to this role is ensuring a positive customer experience through the effective operation of our workplace technology platforms to meet customers' needs.This role will be identify any gaps in delivery, forward planning, coordinate maintenance activities and provide initial fault diagnosis.You will collaborate with internal stakeholders including our technology division to drive successful outcomes across workplace systems. Responsibilities Operate and support workplace systems Configure and administer workplace systems Provide technical support and user advice across multiple locations, platforms and technologies Identify gaps in delivery, plan forwardly, coordinate maintenance activities, and provide initial fault diagnosis Make adjustments to the recruitment process Offer information about workplace adjustments and support networks About You Experience in a similar role in the support of video conferencing systems, conference rooms and ICT networks will see you succeed in this role.Experience using system such as Serraview, Cisco Webex Hub, resource booking systems, visitor management and building access control is preferred.You have excellent customer services skills, be solutions focused and be adept at managing service support and reporting in an organised and systemic way. In our inclusive and accessible workplace, differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.DPHI supports various employee affinity groups, practice flexible working, offer job share and workplace adjustments. If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.Applications close Wednesday 28th February **** at 11 : 55PM.A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months. Create a job alert for this search #J-18808-Ljbffr



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