Bilingual Technical Customer Support Specialist
Vor 7 Tagen
Software International (SI) supplies technical talent to a variety of clients ranging from Fortune 100 / 500 / 1000 companies to small and mid-sized organizations in Canada / US. We are currently searching for a B ilingual Technical Customer Support Specialist - English & Spanish- Remote for our IT Financial Services SaaS client for their Australian office. Role : Bilingual Technical Customer Support Specialist - English & Spanish- Remote Type : Fulltime, Perm Salary Range : $70,000 - $85,000 AUD as base depending on overall experience + 3 weeks paid vacation + stat holidays + sick days Location : Australia - remote - client head officeis based in Toronto, ON Our client delivers innovative technology solutions that make cash processing and transportation more efficient, helping cash remain competitive in an increasingly digital payment landscape. They are currently adding a Technical Customer Support Specialist - Remote to support business in Australia. The head office is based out of Toronto, ON. Role Overview Our client is seeking a Bilingual Technical Customer Support Specialist - English & Spanish- Remote to join their team in a full-time, remote capacity. This role is ideal for someone who excels at delivering exceptional customer service, enjoys solving complex problems, and thrives in a client-facing environment. As a key member of our support team, you will be responsible for onboarding new clients and ensuring their continued satisfaction with our world-class SaaS solution for cash processing and transportation. You will guide clients through the setup process, provide training, troubleshoot issues, and help them optimize their operations using our software. Key Responsibilities Lead onboarding processes for new clients, including training on system features and functionality. Demonstrate effective use of our SaaS platform to optimize cash processing and transportation operations. Respond to customer inquiries and resolve technical issues in a timely and professional manner. Provide proactive support to ensure ongoing customer satisfaction. Assist with testing and validation of new features or updates to the software. Collaborate with cross-functional teams (e.g., development, product) to improve the overall customer experience and provide feedback for continuous product improvement. Qualifications & Requirements Prior experience in the cash processing or cash-in-transit industries is a strong asset. Strong analytical and problem-solving skills. Excellent verbal and written communication skills - Fluency in both English and Spanish Ability to work independently and effectively in a remote work environment. Tech-savvy and comfortable with SaaS platforms and client-facing technical interactions. #J-18808-Ljbffr
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Bilingual Tech Support Specialist
Vor 7 Tagen
Canberra, Österreich Software International VollzeitA leading SaaS provider is looking for a Bilingual Technical Customer Support Specialist to join its remote team supporting clients in Australia. The ideal candidate will excel in customer service, demonstrate strong problem-solving capabilities, and be fluent in both English and Spanish. Responsibilities include onboarding new clients and ensuring...
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Desktop & Network Support Technician
Vor 7 Tagen
Canberra, Österreich BRILLIANT COMPUTERS CITADEL AND INFORMATION TECHNOLOGY VollzeitA leading IT support company in Canberra is seeking a technical support specialist to install and troubleshoot desktops, printers, and other peripherals. The ideal candidate must have excellent communication skills, the ability to work under deadlines, and knowledge of TCP/IP networking and operating systems. This role involves providing desk side support,...
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Technical Specialist
Vor 2 Tagen
Canberra, Österreich Defence Australia VollzeitJoin to apply for the Technical Specialist role at Defence Australia Canberra, Australian Capital Territory, Australia Base pay range A$95,187.00/yr - A$108,734.00/yr This is an exciting opportunity to join a dynamic team and contribute to projects that will shape the future of Royal Australian Navy capability. As a Project Engineer, you will apply your...
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Technical Specialist
Vor 2 Tagen
Canberra, Österreich Cadets VollzeitThis is an exciting opportunity to join a dynamic team and contribute to projects that will shape the future of Royal Australian Navy capability. This role will give you exposure to multiple maritime delivery projects. As a Project Engineer, you will apply your expertise in ship systems and knowledge in systems engineering to support a range of technical...
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Test Environment Technical Support Specialist
Vor 7 Tagen
Canberra, Österreich Softtest Pays VollzeitTest Environment Technical Support Specialist Overview Australian Citizens With NV1 Clearance residing in Australia only respond Contract Contract start ASAP to 6 months, 2 x 12 months extensions. Qualifications 8+ years experience in automation of repeatable test serials within a complex security posture and environment 8+ years of experience within secure...
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Technical Specialist – National Security IT
Vor 4 Tagen
Canberra, Österreich Leidos Australia VollzeitA national security technology provider is looking for experienced Technical Specialists in Canberra. The role requires expertise in IT infrastructure and direct contribution to innovative technologies within the intelligence community. Successful candidates will focus on various domains including automation, networking, and systems engineering, and must...
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Technical Support
Vor 5 Tagen
Canberra, Österreich Arventa Pty Ltd VollzeitCanberra, Australia | Posted on 17/06/2025 Arventa is a leading provider of powerful risk management cloud based systems. Our cutting edge solutions provide organisations, regardless of type, size, or corporate infrastructure complexity, the power to monitor and manage the performance of their compliance. Job Description Who we are: Arventa was founded in...
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Senior Technical Support Engineer
Vor 5 Tagen
Canberra, Österreich Arventa Pty Ltd VollzeitA leading provider of risk management software in Canberra is seeking a dedicated support specialist to troubleshoot customer issues and manage support tickets. The ideal candidate has over 3 years of experience in a similar role, strong problem-solving and client engagement skills, and an understanding of technical support processes. This full-time, on-site...
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EL1 Outsystems Application Technical Specialist
Vor 2 Tagen
Canberra, Österreich Softtest Pays VollzeitEL1 Outsystems Application Technical Specialist Job Description: Australian Citizens residing in Australia only respond -must have Baseline clearance. Key duties and responsibilities As a Digital Application Tech Lead, you will be accountable for: Playing an instrument role in designing and developing complex, responsive web applications on Outsystems....
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Security Operations Specialist
vor 3 Wochen
Canberra, Österreich Fujitsu VollzeitA global technology leader in Canberra is seeking a Technical Specialist in Security Operations. This role involves resolving technical issues across various products and technologies, working effectively under pressure while ensuring the delivery of critical IT services. Candidates should have experience with network devices and strong communication skills,...
