Member Experience Lead
vor 2 Wochen
Member Experience Lead - Hoppers Crossing Play a pivotal role in supporting the expansion of our rapidly growing business Genuine potential for career growth within a dynamic environment. Prioritize member experience over sales, cultivating a welcoming atmosphere. The Opportunity (Casual) Revo Fitness is on an exciting growth journey, regularly opening new clubs to make affordable fitness accessible to more Australians. We pride ourselves on simplifying the gym experience with affordable membership offerings, excellent member experiences and high-quality fitouts that our members have come to know and love. As a Member Experience Lead, we seek passionate individuals who value the importance of the role we play in providing a simple, welcoming, high-quality, and consistent experience for our members. Key Responsibilities Quality Member Experience: Together with our Club Manager, you will act as the primary point of contact for members, ensuring they receive personalised support aligned with Revo Fitness's vision and values. Your proactive approach will create a welcoming atmosphere where members feel motivated and encouraged on their fitness journeys. Team Collaboration & Culture: Cultivate positive relationships with teammates, embodying Revo Fitness's values and behaviours. Your role will be instrumental in fostering an inclusive and supportive team environment where every member feels valued and motivated. Club Presentation: Maintain Revo Fitness's high standards for cleanliness, organisation, and equipment functionality. Your attention to detail will ensure that members enjoy a safe and hygienic environment that enhances their overall experience. Compliance and Safety: Uphold health and safety standards to protect both team members and members, ensuring adherence to all relevant regulations and protocols. Your commitment to safety will contribute to a secure and inclusive environment for all members at Revo Fitness. Reporting and Administration: Ensuring smooth operation of our systems by managing member details, checklists, and maintaining strict confidentiality of this information. Essential Skills and Experience Alignment with Revo's Brand, Values, and Behaviours is essential. Proven customer service experience with excellent interpersonal skills. Strong communication and conflict management skills. Initiative and a proactive approach to exceed member expectations. Current First Aid & CPR Certification required prior to starting. Previous customer service experience is highly regarded, but not required. Who is Revo? At Revo Fitness we are committed to making quality fitness accessible to all, with simple memberships, no hidden fees, and 24/7 access. We prioritise our members' needs and strive to deliver exceptional member experiences at every touchpoint. We’re a local, Australian owned business that is rapidly expanding and always looking for passionate people to join our growing team. Our Values We keep it simple We do what we do well We care about our people We are all about the experience We believe in raising the bar If you’re ready for a new challenge and want to join a dynamic team, who love pushing the boundaries, hit the apply button now. #J-18808-Ljbffr
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Member Experience Lead
vor 2 Wochen
City of Melbourne, Österreich The Commons VollzeitJoin to apply for the Member Experience Lead role at The Commons The Commons Health Club is a premium wellness space dedicated to delivering the highest standard in fitness, recovery, and member care. From expertly programmed classes and state‑of‑the‑art equipment to a beautifully designed bathhouse, every detail is curated to offer an exceptional...
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Member Experience Lead
Vor 7 Tagen
City of Melbourne, Österreich Medibank Private Limited VollzeitSelect how often (in days) to receive an alert: At ahm, we think work should work withyou. Because let’s face it, life’s too short for a job you dread. Work means different things to different people. We’re all about making real, meaningful change. Our mission? Simple. To improve the health and wellbeing of Australians, starting with our team. We’re...
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Member Experience Lead
Vor 7 Tagen
City of Melbourne, Österreich Medibank VollzeitAt ahm, we think work should work with you. Because let’s face it, life’s too short for a job you dread. Work means different things to different people. We’re all about making real, meaningful change. Our mission? Simple. To improve the health and wellbeing of Australians, starting with our team. We’re constantly shaking things up to make work...
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Senior Member Experience
Vor 7 Tagen
City of Melbourne, Österreich Medibank Private Limited VollzeitA leading health insurance company in Melbourne is seeking a Member Experience Lead to drive member lifecycle strategies and oversee a high-performing team. This role emphasizes creativity, data-driven decision-making, and innovation, including a trial of a four-day workweek. The ideal candidate will have over a decade of experience in customer engagement...
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Member Experience Lead
vor 2 Wochen
City Of Bunbury, Österreich REVO Fitness VollzeitPlay a pivotal role in supporting the expansion of our rapidly growing business Genuine potential for career growth within a dynamic environment. Prioritise member experience over sales, cultivating a welcoming atmosphere. The Opportunity (Casual) Revo Fitness is on an exciting growth journey, regularly opening new clubs to make affordable fitness accessible...
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Member Experience Consultants
vor 3 Wochen
City of Melbourne, Österreich AIA Hong Kong and Macau VollzeitMember Experience Consultants page is loaded## Member Experience Consultantslocations: Melbourne, AU-AIA Australiatime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 8, 2025 (20 days left to apply)job requisition id: JR-60252BE THE DIFFERENCE At AIA we don’t simply believe in being ‘the best’. We believe in better –...
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Member Experience Lead: Growth
vor 22 Stunden
Council of the City of Sydney, Österreich REVO Fitness VollzeitA growing fitness company in New South Wales seeks a Member Experience Lead to enhance member support and service. This role entails building positive relationships with team members and ensuring a clean, safe environment. Candidates should have a strong customer service background, excellent communication skills, and hold a current First Aid & CPR...
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Member Experience Lead
vor 2 Wochen
City of Melbourne, Österreich REVO Fitness VollzeitA local fitness company is seeking a Member Experience Lead in Melbourne to enhance member connections and ensure a welcoming environment. You will collaborate with the Club Manager, maintain club cleanliness, uphold safety standards, and foster a supportive team culture. Ideal candidates should have customer service experience and a proactive approach to...
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Member Experience Lead
vor 2 Wochen
City of Melbourne, Österreich The Commons VollzeitA community-focused wellness club in Melbourne is seeking a Member Experience Lead. This full-time role involves delivering outstanding member experiences and maintaining operational excellence. Ideal candidates have a background in customer service or hospitality and are proactive, organized, and committed to fostering a welcoming environment. Benefits...
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City of Melbourne, Österreich Flinders Golf Club VollzeitA historic golf club in the Mornington Peninsula seeks a dynamic leader to join their team. This full-time role focuses on enhancing member and guest experiences through exceptional service and team leadership. The ideal candidate should have prior supervisory experience in hospitality, strong people management skills, and a proactive attitude. This position...
