Civic Compliance Officer

Civic Compliance Officer (Permits and Patrols) Join the Glen Eira City Council as a Civic Compliance Officer (Permits and Patrols). This full‑time, permanent role offers a monthly rostered day off, commuter vehicle use, and a salary range of $96k – $112k per annum (plus superannuation), depending on experience. About the team The Civic Compliance Unit investigates breaches of the Glen Eira Community Local Law 2019, Domestic Animals Act 1994, Environment Protection Act 2017 and administers education and enforcement. The unit works closely with council staff, community members and external agencies. About the role We are seeking a dedicated and skilled Civic Compliance Officer to support the community and the organisation by consistently applying relevant Acts, council local laws, procedures and policies across the municipality with professionalism and respect. Key responsibilities Patrol and enforce on‑ and off‑leash areas in public places and parks. Monitor parks, reserves, picnic areas, pavilions, open‑space areas, sportsgrounds and recreation facilities to promote public safety and ensure proper use. Assess and process permit applications, issue permits and supervise the placement and conditions of permits issued by authorised holders. Take responsibility for compliance with the provisions of the Local Government Act, Council’s Local Law, Domestic Animals Act and other relevant acts and regulations. Attend to out‑of‑hours complaints from the public. Assist in the investigation and reporting of complaints received. About you You will have the ability to gain cooperation and assistance from stakeholders, clients, council staff and the public, handling enquiries and conveying information and instructions. You will play a crucial role in educating the community and encouraging adherence to regulations. We are looking for a candidate with strong customer service and well‑developed problem‑solving skills. Required qualifications and experience Certificate IV in Animal Regulation & Management or willingness to obtain. Certificate IV in Government Investigations or willingness to obtain. Knowledge of the Local Government Act, Road Safety Act, Road Rules Victoria, Litter Act, Domestic Animals Act and other relevant legislation. Current Victorian driver’s licence. Ability to work early mornings, evenings and weekends on a rotating roster. Pre‑employment checks Progressed candidates must undergo pre‑employment screening, including an Employee Working with Children Check, New National Police Record Check, pre‑employment medical assessment and evidence of right to work in Australia. Glen Eira City Council does not use pre‑employment checks to prevent any applicant from applying for this position; each application will be considered on its merits. Position Description To view a copy please visit the Council Careers page: How to apply All applications must be submitted online by clicking the ‘Apply’ button. As part of your application, you will need to: Attach your resume. Attach a cover letter (no more than one page). Contact For further information or a confidential discussion please contact Bruce Allen, Coordinator Civic Compliance on 9524 3348 or email What’s on offer We offer a great culture valued by all staff. Teamwork, collaboration and innovation are a key focus at Glen Eira City Council. Flexible work options. A supportive and collaborative team environment where your ideas are welcomed. Access to paid training and participation in Council’s Learning and Development programs. Reward and recognition programs and comprehensive leave entitlements. Working at Glen Eira City Council The City of Glen Eira is a dynamic municipality located within the southeast metropolitan region of Melbourne, approximately 10 km from the CBD. Council provides a range of services to over 155,000 residents from more than 160 cultural backgrounds and over 16,000 businesses. Glen Eira City Council is a collaborative, values‑based organisation that strives for innovation. Our 1,370 employees bring their diverse backgrounds and varied experiences and perspectives to an inclusive and flexible work environment, creating a unique and vibrant culture that is representative of the municipality it services. Recognised as an Employer of Choice, we seek people who share our community‑focused values and have a desire to create positive local impact. Equal Opportunity Employer Glen Eira City Council prides itself on being an equal‑opportunity employer and a child‑safe organisation. As a Council, we are committed to: Providing a diverse and inclusive workplace that values the safety and wellbeing of children and young people, as well as all our employees. Receiving applications from people of all diverse abilities, skills, languages, cultures and backgrounds including people with disability, Aboriginal and Torres Strait Islander people and LGBTIQA+ and gender‑diverse people. Reconciliation and supporting the Aboriginal and Torres Strait Islander aspirations. If you are Aboriginal or Torres Strait Islander and require advice and support with the recruitment process, contact our Aboriginal Community Officer on We value the knowledge, skills and talents that all people can share with our workforce and community. #J-18808-Ljbffr