Bell Captain
Vor 5 Tagen
Bell Captain Join to apply for the Bell Captain role at Sofitel. About Sofitel Sofitel Sydney Darling Harbour welcomes guests into a world of luxury blending French Art de Vivre and local culture. The flagship hotel boasts 590 rooms and suites, four vibrant bars and restaurants, a stunning award‑winning outdoor infinity pool, state‑of‑the‑art gym overlooking the city skyline, exclusive top‑floor Executive Lounge, and our well‑renowned luxurious spa. Outstanding people make it all happen and we are committed to creating an energising, rewarding and exciting work environment. Become part of a culture dedicated to executing exceptional luxury experiences for our guests. Job Description As the Bell Captain, you’ll lead the Porter and Valet team to deliver flawless service at every guest arrival and departure. You’ll ensure luggage is handled efficiently and securely, valet operations run smoothly, and all team members are briefed and coordinated throughout the shift. Acting as a key point of contact for guests, you’ll provide a warm welcome, expert local knowledge, and seamless support, creating a truly memorable first impression of the hotel. Kick off each shift fully prepared by reviewing the daily log, emails, and run sheets. Keep the team informed of daily activities, VIP arrivals, special events, and hotel priorities. Lead and coordinate Commissionaires, Porters, and Valets, ensuring smooth operations throughout your shift. Deliver a warm welcome and farewell to every guest, while assisting with luggage and valet services efficiently and professionally. Ensure all valet operations, guest luggage, and property movements are accurately recorded and managed. Maintain strong relationships with external partners, including taxis, car hire services, and restaurants. Stay knowledgeable about Sydney to provide expert advice and recommendations to guests. Promote hotel services, including restaurants, bars, and special experiences. Collaborate with all hotel departments to ensure seamless guest experiences. Keep the Porter’s storeroom organized, stocked, and secure, managing luggage storage safely and efficiently. Qualifications Experience in luxury hospitality or high‑end customer service. Strong leadership skills managing Porters and Valets. Excellent communication and guest service skills. Organized, proactive, and able to multitask in a fast‑paced environment. Knowledge of valet operations, luggage handling, and hotel procedures. Impeccable presentation and professional demeanor. Flexible to work shifts, weekends, and public holidays. Knowledge of local attractions and events is a plus. If you share our passion for hospitality, service excellence, innovation and drive, we would love to hear from you Our Commitment To Diversity & Inclusion We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you’re welcome to let us know. Please note that full Australian Working Rights are required for this role and that the hotel is unable to assist candidates in obtaining Australian working rights. Job Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Management and Manufacturing Industry: Hospitality #J-18808-Ljbffr
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Bell Services Captain
vor 2 Wochen
Sydney, Österreich Crown Resorts VollzeitJoin to apply for the Bell Services Captain role at Crown Resorts . 2 days ago Be among the first 25 applicants. The role We are currently seeking a Bell Services Captain at Crown Sydney. This fast-paced, guest-focused leadership role involves supporting a team of Bell Attendants and Doorpersons in the busy hotel driveway. The Bell Services Captain acts as...
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Bell Captain
vor 3 Wochen
City of Melbourne, Österreich Pullman VollzeitAt Pullman Melbourne City Centre and Mercure Welcome Melbourne , we create more than just stays, we craft authentic Melbourne experiences for today’s connected traveller. Perfectly positioned amid the city’s best food, culture, and fashion, our hotels bring together the energy of Melbourne with the artistry and innovation of the Pullman brand. As part of...
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Bell Captain
vor 2 Wochen
City of Melbourne, Österreich Pullman Melbourne City Centre VollzeitAt Pullman Melbourne City Centre and Mercure Welcome Melbourne , we create more than just stays, we craft authentic Melbourne experiences for today’s connected traveller. Perfectly positioned amid the city’s best food, culture, and fashion, our hotels bring together the energy of Melbourne with the artistry and innovation of the Pullman brand. As part of...
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Bell Services Captain
vor 2 Wochen
Sydney, Österreich Crown Resorts VollzeitJoin to apply for the Bell Services Captain role at Crown Resorts Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team,...
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Luxury Bell Captain: Lead Valets
Vor 5 Tagen
Council of the City of Sydney, Österreich Sofitel VollzeitA luxury hotel in Sydney is seeking a Bell Captain to lead the valet team and ensure flawless service during guest arrivals and departures. Responsibilities include coordinating luggage handling, leading valets, and providing memorable guest interactions. Candidates should have experience in luxury hospitality, strong leadership and communication skills, and...
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Bell Captain: Lead Guest Services
vor 3 Wochen
Council of the City of Sydney, Österreich The Star Entertainment Group VollzeitA leading entertainment group in Sydney is seeking a Bell Captain to enhance guest experiences. The ideal candidate will lead a team, manage luggage handling, and provide exceptional service. Responsibilities include coordinating guest arrivals and fostering positive relationships across departments. Candidates should have experience in a five-star setting...
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Bell Captain: Lead Guest Experience
vor 2 Wochen
City of Melbourne, Österreich Westin Hotels & Resorts VollzeitA leading hotel chain in Melbourne is seeking a Concierge - Bell Captain to enhance guest experiences and lead a bell team. The ideal candidate will have supervisory experience, a current driver's license, and the ability to thrive in a fast-paced environment. This role emphasizes guest engagement, team leadership, and a commitment to wellbeing. Enjoy staff...
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Bell Captain: Elevate Guest Experience
vor 3 Wochen
City of Melbourne, Österreich Pullman VollzeitA prestigious hotel in Melbourne is seeking a passionate Bell Captain to lead their Bell and Valet team, ensuring seamless guest experiences. Ideal candidates will have previous experience in luxury hospitality, strong leadership skills, and a Full Australian Driver’s Licence. Enjoy generous training opportunities and accommodation discounts while...
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Concierge - Bell Captain
vor 2 Wochen
City of Melbourne, Österreich Westin Hotels & Resorts VollzeitJob Overview Join to apply for the Concierge - Bell Captain role at Westin Hotels & Resorts . Job Number: Job Category: Rooms & Guest Services Operations Location: The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia, 3000 Schedule: Full Time Position Type: Non-Management The Westin is committed to empowering guests to enhance their...
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Bell Captain | The Darling
vor 3 Wochen
Council of the City of Sydney, Österreich The Star Entertainment Group VollzeitFor two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state‑of‑the‑art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events...
