Intake Officer
vor 3 Wochen
Intake Officer – Support at Home Respect is a not-for-profit organisation dedicated to supporting older Australians to live with dignity, respect and belonging. We are seeking a motivated Intake Officer to join our Support at Home team, based at our Lindisfarne location, and play a vital role in connecting prospective clients with the services they need. This is a rewarding opportunity for someone with a strong sales background, ideally with current experience in the Stay-at-Home or Home Care sector, who enjoys building relationships, guiding clients through important decisions, and contributing to a meaningful purpose. Why Join Respect? Work for a purpose-driven organisation that genuinely improves the lives of older Australians Be based at our Lindisfarne office, working closely with a supportive and experienced team Contribute to business growth and service expansion across Tasmania Opportunities for ongoing professional development and career progression Be part of a culture built on Respect, Care, Teamwork, Courage, Integrity, Innovation and Excellence Travel across Tasmania to meet clients and referral partners The Role As an Intake Officer, you will: Engage with prospective clients via phone, email and face-to-face meetings Provide guidance and expert advice on Home Care Packages and Support at Home services Convert enquiries and warm leads into clients by understanding needs and clearly explaining services Build and maintain strong relationships with referral partners, including healthcare providers and community organisations Manage leads and maintain accurate records in the CRM and My Aged Care portal Support business development initiatives and proactively generate new leads Assist with administrative processes including agreements, service transitions and waitlist management Contribute to continuous improvement initiatives within the Support at Home team About You We are looking for someone who is: Experienced in sales, client engagement or a similar customer-facing role Knowledgeable about Home Care Packages, service delivery and fee structures (preferred) Confident in communication, negotiation and relationship management Able to work autonomously while collaborating effectively with a team Highly organised with strong time management skills Supportive, flexible and able to relate to older people with empathy and professionalism Hold a current driver’s licence without restriction (Tasmania-wide travel required) Hold a current National Police Certificate (or ability to obtain one) Our Mission, Vision & Values Mission: To care for the elderly in our communities in an environment of respect, value and belonging.Vision: A world where the elderly feel respected, valued and enjoy a quality of life.Values: Respect, Care, Teamwork, Courage, Integrity, Innovation, Excellence We seek team members who share our values and are committed to delivering the highest standards of care and professionalism. Why This Role Matters As an Intake Officer, you are often the first point of contact for older Australians seeking support. Your role has a direct and meaningful impact, helping people navigate their options, access the care they need, and experience a smooth, welcoming and professional introduction to Respect. Apply Today If you are a confident, relationship-focused professional with a strong sales mindset and experience in Stay-at-Home or Home Care, we would love to hear from you. Join Respect and help older Australians live with dignity, choice and independence. #J-18808-Ljbffr
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Child Protection Intake
vor 3 Wochen
City of Brisbane, Österreich QTAC Guidance Officer Advisory Group VollzeitA government advisory group in Brisbane is looking for an Intake Officer to provide intake services for child protection conferences. This role involves preparing parents and professionals, managing an individual caseload, and ensuring the efficient conduct of conferences. Essential skills include sensitivity in handling various stakeholders, expertise in...
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Intake Officer
vor 2 Wochen
City of Melbourne, Österreich Corrections Victoria Vollzeit- Location: Melbourne - CBD## About this role**Empower people and elevate your career – join Forensic Intervention Services.*** **Support the team shaping forensic intervention in Victoria.*** **Flexible working from home and office option.*** **Earn $79,122 – $96,073 (VPS3) per year plus super.*** **City-based head office.**Forensic Intervention...
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Intake Officer, Home Care Growth
vor 3 Wochen
City of Hobart, Österreich Respect Group Limited VollzeitA not-for-profit organization is seeking a motivated Intake Officer to join their Support at Home team in Hobart. The role involves engaging with prospective clients and guiding them through Home Care services. Ideal candidates should have a strong sales background, excellent communication skills, and a desire to contribute to impactful services for older...
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Ndis Intake Officer
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City of Melbourne, Österreich Medhealth VollzeitNdis Intake Officer Medhealth • Melbourne, Australia Ability Action Australia is currently experiencing significant growth and we are seeking an experienced individual to join our Concierge (Intake) Team. As part of our Concierge team you’ll provide on‑ground support to both internal and external stakeholders, delivering a positive and proactive...
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Intake Officer
vor 3 Wochen
Townsville City, Österreich CPL VollzeitPermanent Full-Time role based in Townsville! Competitive salary + Salary Packaging and 17.5% Leave Loading Use your sales and customer service skills to change people's lives! Mylestones has been part of CPL; Choice, Passion and Life for 24 years supporting thousands of people reach their potential and find a job they love. We know that with the right...
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Intake And Registration Officer
vor 4 Wochen
City of Brisbane, Österreich Wellways VollzeitDescription SummaryThe Intake and Registration Officer is a role responsible for undertaking intake and registration services for carers accessing support provided by the Carer Gateway across Queensland. The objective of the role is work with carers primarily over the phone to access information and complete the intake and Registration. Culture We're...
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Intake And Registration Officer
vor 3 Wochen
Council of the City of Sydney, Österreich Wellways Australia VollzeitIntake and Registration Officer – Wellways Australia This role is a full‑time position in Campbelltown. Working hours are 9:30 a.m. – 5:30 p.m., Monday through Friday. Location: Campbelltown, QueenslandEmployment type: Full timeSalary: $*****–$***** per hour (SCHADS Level 3B) plus leave loading, super, and salary packaging We warmly welcome...
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Child Protection Intake
vor 3 Wochen
City of Brisbane, Österreich University Engineers' Club VollzeitA community organization is seeking an Intake Officer to provide intake services for families involved in child protection conferences. The role includes preparing participants, managing caseloads, and supporting professionals. Candidates should have experience in conducting interviews, strong communication abilities, and sensitivity toward individuals in...
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Intake Officer
vor 3 Wochen
Townsville City, Österreich CPL - Choice, Passion, Life VollzeitPermanent Full-Time role based in Townsville! Competitive salary + Salary Packaging and 17.5% Leave Loading Use your sales and customer service skills to change people's lives! Mylestones has been part of CPL; Choice, Passion and Life for 24 years supporting thousands of people reach their potential and find a job they love. We know that with the right...
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Ombudsman Intake
vor 3 Wochen
City of Hobart, Österreich Ombudsman VollzeitA government agency in Hobart is seeking a full-time Intake and Assessment Officer to receive and resolve complaints while effectively communicating with stakeholders. The ideal candidate should have a law degree or relevant qualification, strong communication and problem-solving skills, and the ability to handle sensitive interactions with the public. This...
