Principal Support Planner

Vor 4 Tagen

Brisbane, Österreich The State of Queensland Vollzeit
National Injury Insurance Agency Queensland

(Organisation site

( ) )Brisbane CBDYou will assess and identify treatment, care and support needs of participants with complex injuries and disabilities.You will assist participants to set and achieve individual goals.You will support participants to maximise their independence, their participation in the community and ability to engage in meaningful activities.You will support participants to participate in decision making and exercise choice and control.Your roleProvide

participants, their family and carers with information and support about the Scheme and the Agency.Assess

participant needs and create and amend support plans including making decisions (or recommendations to the Manager) regarding the necessary and reasonable treatment, care and support of participants with higher complexity needs.Provide

expert assistance to participants requiring additional supports for effective transition and adjustment to their injury.Lead

and support other team members in decision-making by providing expert technical guidance, coaching, and peer supervision.Undertake

peer reviews and to ensure high quality treatment, care and support services for participants.Understand

and discharge delegated functions in accordance with the Act.Identify

ways to empower participants in the development, implementation and monitoring of support plans, to reflect participant goals, choice and control, and measurable outcomes.Provide

options for treatment, care and support, balancing the needs of participants with

Scheme

requirements, sustainability, and community expectations.Lead

and facilitate opportunities for education and capacity building of participants to empower increasing levels of independence towards self management.Manage

service requests, approvals and payments in accordance with agreed needs and assessments and plans.Liaise

with legal representatives of participants and their families/carers as needed.Liaise

and collaborate with stakeholders to ensure successful implementation and maintenance of support plans.Lead

or contribute to specific projects or initiatives, policies, processes and procedures to continuously improve services and enhance the quality of outcomes for participants.

About youTo be successful in this role you will demonstrate a strong commitment to shared values, and a broad skillset that includes:High levels of applied knowledge and understanding of support planning principles and processes, including the ability to lead or contribute expert knowledge to continuous improvements.Proven track record in managing support planning and goal-setting processes of high complexity, whilst discharging delegated statutory functions in accordance with the Act.Highly developed organisational skills and proven ability to lead others within a dynamic environment, displaying a collaborative, autonomous, flexible and agile working style and approach.Highly developed communication skills and proven ability to build rapport, communicate complex information, negotiate with a variety of internal and external stakeholders, and coach, supervise or develop other team members.Proven track record in making complex decisions and recommendations based on relevant evidence in relation to disability services.Effectiveness in identifying and responding quickly, flexibly and appropriately to higher complexity issues of participants, their family and carers.***APPLICANTS ARE REQUESTED TO APPLY ONLINE – scroll down and click the ‘APPLY ONLINE' button. If you are reviewing this position on SEEK, please click on the apply button above and you will be able to review role profile and apply ***Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights

( )

and diversity

( ) .Documents

Before applying for this vacancy please ensure you read the documents below.NIISQ574136 Principal Support Planner (45251) - RD (PDF, 323KB)

( )Role Description

NIISQ candidate information pack (PDF, 573KB)

( )Application Kit

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