Member Services
vor 3 Wochen
THE OPPORTUNITY Viva Leisure parent company to Plus Fitness, one of Australia's leading fitness companies, are looking for new Member Services team members to join our club on a casual basis in Morley and Ellenbrook This is an exciting opportunity to deliver exceptional, personalised service and create a positive experience for our members. You’ll play a key role in supporting club growth by maintaining strong member relationships and helping to attract new members. Your day‑to‑day responsibilities will include assisting members with general enquiries, conducting club tours for potential new members, driving membership sales, and ensuring the club environment is clean, welcoming, and professionally presented at all times. This is a casual opportunity with a flexible working schedule (10 hours per week). SKILLS & QUALIFICATIONS Current First Aid and CPR certification (or willingness to obtain) Knowledge of and a passion for the fitness industry Experience in sales and customer service, ideally within the fitness or retail sectors KEY RESPONSIBILITIES Providing a professional and welcoming experience for all members, visitors, and new joiners, including conducting club tours and inductions. Support membership growth by responding to enquiries, following up on leads, and following Viva's sales process to maximise conversions. Engage with members on the gym floor, assist with general queries, and promote additional services like personal training and group fitness. Handle administrative duties including phone calls, member feedback, system updates, and shift handovers, escalating issues when necessary. Maintain a clean, safe, and well‑presented club environment by performing regular cleaning, equipment checks, restocking supplies, reporting hazards and faults, and supporting operational and administrative tasks. YOUR LIFE AT VIVA – PERKS & BENEFITS As an employer of choice, Viva prides itself on supporting you in the best way possible by providing a range of incentives that meet the everyday needs of our people. We offer a range of benefits to our employees such as Flexible Work Arrangements, great work‑life balance for personal rejuvenation and well‑being, Paid Parental Leave, Free fitness membership, Central locations with brand new facilities and ongoing learning and development opportunities. With countless career paths under one roof, the possibilities are endless. Above all, Viva is committed to fostering a diverse and inclusive culture where every background, perspective, gender, and identity is celebrated. We believe in empowering everyone to be themselves, knowing that it's when we embrace our differences that we perform at our best. We make every opportunity last at Viva and are looking to find members of the team to upskill and develop all with the aim to make Viva the best place to work. #J-18808-Ljbffr
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Member Services Consultant
vor 4 Wochen
Perth, Österreich Royal Automobile Club of WA Inc. VollzeitMember Services Consultant page is loaded## Member Services Consultantlocations: West Perthtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR With over 1.3 million members RAC is one of WA's most iconic and trusted brands. We are committed to building a stronger RAC and are embarking on an exciting transformation. This will create greater...
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Member Service Advisor
vor 2 Wochen
Perth, Österreich Hif VollzeitWelcome to HIF – the Health Insurance Fund of Australia! We're a not-for-profit health fund with a national presence and a close-knit team of around 125 passionate people based right here in Perth. At HIF, we're all about supporting our Members to live healthier lives – and we do that with genuine care, a strong community spirit, and a member-first...
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Member Service Advisor
vor 3 Wochen
Perth, Österreich HIF VollzeitWelcome to HIF – the Health Insurance Fund of Australia! We’re a not‑for‑profit health fund with a national presence and a close‑knit team of around 125 passionate people based right here in Perth. At HIF, we’re all about supporting our Members to live healthier lives – and we do that with genuine care, a strong community spirit, and a...
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Senior Manager Member Service Centres
Vor 5 Tagen
Perth, Österreich at VollzeitSenior Manager Member Service Centres RAC is seeking a strategic and people focused Senior Manager Member Service Centres to lead our branch network and drive exceptional service, sales performance and community impact. In this role, you'll lead a network of Member Service Centres (MSC) develop high performing teams and ensure the delivery of great member...
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Senior Manager Member Service Centres
Vor 5 Tagen
Perth, Österreich Royal Automobile Club of WA Inc. VollzeitSenior Manager Member Service Centres page is loaded## Senior Manager Member Service Centreslocations: West Perthtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR RAC is seeking a strategic and people focused **Senior Manager Member Service Centres** to lead our branch network and drive exceptional service, sales performance and community...
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Senior Manager Member Service Centres
vor 1 Woche
Perth, Österreich RACWA VollzeitRAC is seeking a strategic and people-focused Senior Manager Member Service Centres to lead our branch network and drive exceptional service, sales performance and community impact. In this role, you'll lead a network of Member Service Centres (MSC), develop high-performing teams, and ensure the delivery of great member experiences across all RAC products...
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Senior Director, Member Services
Vor 3 Tagen
Perth, Österreich Racwa VollzeitA member service organisation is seeking a Senior Manager for Member Service Centres in Perth, Western Australia. In this role, you will lead branch networks to enhance service and sales performance while ensuring compliance with industry standards. The ideal candidate will have experience in leadership, sales strategies, and change management. This position...
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Senior Sales
Vor 5 Tagen
Perth, Österreich Royal Automobile Club of WA Inc. VollzeitA prominent member organization in WA is seeking a Senior Manager Sales and Service to lead their teams in delivering outstanding member experiences. This role involves driving sales performance, operational excellence, and compliance while cultivating a high-performance culture. Candidates should have significant leadership experience in a contact center,...
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Senior Manager, Member Services
Vor 3 Tagen
Perth, Österreich Royal Automobile Club Of Wa Inc. VollzeitA leading member organization in Western Australia seeks an experienced Senior Manager Member Service Centres to oversee branch operations and enhance member experiences. This role requires a strong sales background and experience in operational leadership. You will lead strategic initiatives, manage resources, and ensure compliance with industry standards....
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Senior Manager, Member Service Centers
Vor 5 Tagen
Perth, Österreich at VollzeitA leading community service organization in Perth is seeking a Senior Manager for Member Service Centres to champion exceptional member experiences and drive sales performance. The role involves leading branch teams, delivering service strategies, and ensuring operational excellence across products. Ideal candidates will have a strong leadership background,...