Front Office Manager Lancemore Lindenderry, Red Hill
vor 12 Stunden
About the Role We are looking for an experienced and charismatic, hands‑on Hotel Front Office professional to lead our outstanding guest‑focused team in an influential role. Reporting to the General Manager, you will oversee the entire Front Office operation and develop a high‑performing team that will wow our guests with flawless service during every part of their journey while contributing to our financial targets through an effective training program, regular feedback and a hands‑on leadership style. Responsibilities Award‑winning 5‑star boutique hotel with a hatted restaurant, attracting leisure, corporate, conferencing, and wedding guests. Lead a small team as the champion of customer experience, ensuring an exceptional guest journey in a warm, professional, and "nothing is too much trouble" environment. Oversee and support a service‑driven team operating between 7:30 am and 10:00 pm, ensuring seamless day‑to‑day operations. Develop team capability through effective inductions, ongoing training, delegation, coaching, and feedback. Communicate all standards, policies, procedures, rates, packages and hotel information clearly, while proactively monitoring consistency across the team. Maintain strong oversight of operational systems and procedures, including cash handling, payments, end‑of‑month tasks and accounting processes. Manage guest feedback with professionalism and handle complaints effectively to ensure exceptional service recovery. Perform designated F&B responsibilities from the front desk as required, including beverage preparation, service support and the coordination of room service orders. About You Experience in a similar role and essential exposure to Front Office leadership or management within a luxury hotel environment. Hands‑on leadership skills that inspire, motivate and support the team—especially during high‑pressure "mad rush" moments. A genuine team player with a warm personality and a passion for delivering exceptional service with a boutique feel. Proven ability to perform under pressure in a fast‑paced setting, demonstrating initiative, strong prioritisation, problem‑solving skills and effective collaboration with the wider hotel team. Results‑focused, with a commitment to achieving revenue targets and energising the team to identify and act on selling opportunities. Contributes to a positive workplace culture by fostering open communication, mutual respect, teamwork and a supportive environment where everyone feels valued. About Us Lancemore Lindenderry Red Hill is a winner of multiple awards including the AGFG Chef's Hat Award, Conde Nast Traveller's Readers’ Choice Awards and the Lindenderry being set in the very heart of Red Hill on 34 stunning acres of gardens and vines. Our luxury boutique, designer hotel is ideally positioned to soak up the spectacular Mornington Peninsula, soul‑enriching nature, artisan produce and merely minutes from the region’s most revered wineries. Benefits Access to all our benefits packages – including a paid birthday off Mentoring and a tailored career pathway to advance your career. Generous staff discounts, company‑wide incentives and team social activities. Opportunity to be part of an award‑winning team recently featured on "Top 10 Hotels in Australia and New Zealand – Readers' Choice Awards 2025" by Conde Nast and named "Hotel of the Year". Location & Employment Full‑time, Red Hill South, Victoria, Australia #J-18808-Ljbffr
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City of Melbourne, Österreich Lancemore Hotel Group VollzeitGuest Service Agent – Lancemore Lindenderry Red Hill Join to apply for the Guest Service Agent – Lancemore Lindenderry Red Hill role at Lancemore Hotel Group . Opportunities Full Time, Part Time & Casual Opportunities Lindenderry Red Hill | Be Part of Something Special Be part of a fun, supportive and passionate team Competitive salary, great work...
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Guest Service Agent Lancemore Lindenderry Red Hill
vor 3 Wochen
City of Melbourne, Österreich Lancemore Hotel Group VollzeitGuest Service Agent – Lindenderry Red Hill by Lancemore We’re on the lookout for a friendly, experienced and well-presented Guest Service Agent to join our Front Office team at Lindenderry Red Hill by Lancemore. Set in the heart of the Mornington Peninsula wine country, this is a rare opportunity to work at one of Victoria’s most stunning regional...
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Housekeeping Attendent Lancemore Lindenderry Red Hill
vor 10 Stunden
City of Melbourne, Österreich Lancemore Hotel Group VollzeitHousekeeping Attendent Lancemore Lindenderry Red Hill 5 days ago Be among the first 25 applicants Casual role - great to earn additional income or start a new career! Flexible hours and training provided Stunning Hotel and tranquil surroundings Benefits Casual role - great to earn additional income or start a new career! Flexible hours and training provided...
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Chef Positions Various Levels
vor 10 Stunden
City of Melbourne, Österreich Lancemore Hotel Group VollzeitChef Positions Various Levels - Mornington Peninsula Lancemore Lindenderry Red Hill Join to apply for the Chef Positions Various Levels - Mornington Peninsula Lancemore Lindenderry Red Hill role at Lancemore Hotel Group . Lancemore Lindenderry Red Hill , our luxury Mornington Peninsula boutique hotel, is set amongst 34 stunning acres of gardens and vines....
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Food and Beverage Attendants
vor 1 Woche
City of Melbourne, Österreich Lancemore Hotel Group VollzeitFood and Beverage Attendants - (Casual) Lancemore Lindenderry Red Hill Join to apply for the Food and Beverage Attendants - (Casual) Lancemore Lindenderry Red Hill role at Lancemore Hotel Group. Why You'll Love It Here Set amongst 34 acres of vineyard and gardens in scenic Red Hill Work with a friendly, professional and supportive team Award‑winning hotel...
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Food and Beverage Attendants
vor 10 Stunden
City of Melbourne, Österreich Lancemore Hotel Group VollzeitFood and Beverage Attendants (Casual) – Lancemore Lindenderry Red Hill Join the Food & Beverage team at Lancemore Lindenderry Red Hill, a multi‑award‑winning boutique hotel located in the heart of Victoria’s wine country. Responsibilities Serve as the warm and welcoming face of our restaurant or events team, delivering memorable dining experiences....
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Chef De Partie
vor 2 Wochen
City of Melbourne, Österreich Lancemore Hotel Group VollzeitChef De Partie - Pastry Lancemore Lindenderry Red Hill | The Dining Room | Mornington Peninsula Our award‑winning boutique retreat celebrates the art of hospitality, food, and wine. Nestled among vineyards and gardens in the heart of Red Hill, the Lancemore Lindenderry Red Hill hotel is a haven for culinary craft where every detail matters and every plate...
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Chef De Partie
vor 10 Stunden
City of Melbourne, Österreich Lancemore Hotel Group VollzeitChef De Partie - Pastry Lancemore Lindenderry Red Hill, The Dining Room – Mornington Peninsula Join our boutique retreat nestled among vineyards and gardens in the heart of Red Hill. Our award‑winning restaurant celebrates culinary craft, where every dessert tells a story. About The Role Reporting to our Executive Chef, you will lead the pastry offering...
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Food and Beverage Attendants
vor 2 Wochen
City of Brisbane, Österreich Lancemore Lindenderry Red Hill VollzeitOverview Looking for a role that fits around you – in one of Victoria’s most stunning locations? Join the Food & Beverage team at Lancemore Lindenderry Red Hill. We’re on the lookout for vibrant and personable Food & Beverage Attendants to join our award-winning team on a casual basis . Flexible shift options are available to suit your lifestyle....
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Chef De Partie
vor 3 Wochen
City of Brisbane, Österreich Lancemore Group VollzeitPastry Chef – Create, Inspire, Indulge Lancemore Lindenderry Red Hill | The Dining Room | Mornington Peninsula Nestled among vineyards and gardens in the heart of Red Hill, Lancemore Lindenderry Red Hill is a boutique retreat celebrating the art of hospitality, food, and wine. Our award-winning restaurant and estate are a haven for culinary craft where...
