Medical Laboratory Assistant

About the Opportunity Are you a friendly, professional, and patient‑focused individual ready to make a meaningful impact in healthcare? NSW Health Pathology is seeking Medical Laboratory Assistants to join our dedicated team at Grafton Base Hospital, with occasional support at Maclean District Hospital. In this vital role, you’ll provide high‑quality specimen collection services that directly support patient diagnosis and care. You’ll be the reassuring presence patients rely on – ensuring accurate, compassionate, and timely collections in both hospital and outpatient settings. Join a passionate team of pre‑analytical collectors and SRA staff serving the Clarence Valley community. Work alongside energetic colleagues in a supportive environment where your skills truly make a difference. What We Can Offer You This position is eligible for a Rural Health Workforce Incentive Scheme allowance of up to $5,000 plus super per annum in addition to award entitlements. Accrued Days Off in addition to Annual Leave. Generous salary packaging options and other fringe benefits. Corporate wellbeing programmes, including the Fitness Passport. Learning and development opportunities, including in‑house training with RTO My Health Learning. What You’ll Be Doing Contribute to a customer‑focused pathology collection service across inpatient, outpatient, and home care settings. Provide a high‑quality healthcare service to all referrers and consumers. Perform venepuncture and other duties pertaining to specimen collection, data entry, processing, and delivery into sites for pathology investigations as required. Qualifications Certificate III in Pathology Collections and/or previous experience in venepuncture or a demonstrated ability to learn all aspects of the clinical environment relevant to the Department. Demonstrated customer service experience and skills, including the ability to communicate effectively with patients, carers, and clinical staff in an environment transferrable to this role. Demonstrated problem‑solving and troubleshooting skills, with the ability to resolve general issues within the clinical environment including specimen preparation and transport ensuring viability of the specimens. Familiarity with pathology terminology and requirements and the willingness to learn a broad scope of collection, data entry and specimen preparation practices including paediatric and neonate blood collections. Unencumbered Class C Driver’s Licence (valid in NSW) or the capacity to travel to any site for a shift as required. Must be willing to participate in shift type work including weekend work as required and travel to any site or location within the operational area as requested. Demonstrated ability to manage a demanding professional team environment where there are competing priorities and strict deadlines. Proficient computer skills including high attention to detail and data accuracy. #J-18808-Ljbffr