Bottleshop Manager

Are you a leader with a passion for exceptional customer service and team development? The Flagstaff Hotel is seeking an experienced and enthusiastic Bottle Shop Manager to oversee our busy bottle shop and deliver a first-class experience for our customers. This is a fantastic opportunity to join a supportive environment that values initiative, teamwork, and professional growth. About the Role As Bottle Shop Manager, you'll take ownership of the day-to-day operations of our bottle shop, ensuring compliance, efficiency, and outstanding service. You'll lead a small team and work closely with venue management to achieve sales and operational targets. What You're Doing Manage stock levels, ordering, and inventory control. Ensure compliance with liquor licensing laws and company policies. Lead, coach, and roster your team for smooth operations. Deliver exceptional customer service and drive sales. Maintain accurate reporting and assist with budgeting. Foster a positive team culture and clear communication. What We're Looking For Previous experience in retail or hospitality management (liquor industry experience highly regarded). Minimum 1-2 years of management experience required. Forklift license (or be willing to obtain one) RSA certification must be held before starting in the position. Strong leadership and organisational skills. Ability to manage budgets, stock, and operational targets. A proactive, hands‑on approach with a focus on customer satisfaction. Why Work with Us? Be part of a close‑knit team within a well‑established community venue. Enjoy the benefits of working within Piermount Services, our growing network of venues offering shared learning and career progression. Work in a relaxed, welcoming atmosphere with a focus on quality and service. If you're ready to take the next step in your hospitality career, apply now and become part of the Flagstaff Hotel team. Apply now – Send your resume to ****@flagstaffhotel.com.au Find Your Place at Piermount At Piermount Services, we are committed to fostering a diverse and inclusive workplace where individuality is respected and valued. We welcome applications from all qualified candidates, regardless of individual background or lived experience. Be careful – Don’t provide your bank or credit card details when applying for jobs. Don’t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr