Customer Care Consultant ? Digital Health

This is a 12-month fixed-term contract position.At Telstra Health we believe health technology has the potential to be the great enabler for transforming the way healthcare is delivered. With the backing of our parent company Telstra, were all about combining technology and innovation to deliver significant, scalable solutions for improving patient and clinician experiences and health outcomes.Whats the opportunity?An opportunity exists for a dedicated customer service consultant to act as the initial resolution point for our network of Medical Practices and be responsible for providing a positive support experience.Our delivery model facilitates collaboration, openness, and creative problem-solving, within our Customer Service Team and offers flexible work options, in-office, or hybrid.Please note: This is a 12 month fixed-term contract.What can I expect?Duties and ResponsibilitiesThe day-to-day Duties and Responsibilities of the Position...

The Category Specialist is responsible for leading and implementing associated category strategies and plans that support the delivery of best practice category management outcomes. The role is also responsible for project managing the implementation of planned procurement initiatives utilising relevant value creation levers (e.g., reduce scope, standardise products, strategic sourcing, aggregation of demand etc.), putting in place transparent benefits realisation reporting and for ensuring that robust contractual arrangements are executed that lock in the procured value. This role is also responsible for managing the contractual performance of the Supplier to ensure strategic long term operational and tactical relationships and relevant performance management issues by mitigating any supply and distribution problems with appropriate stakeholders.To undertake the role, the incumbent will develop and maintain a depth of knowledge of relevant supplier markets, capabilities and technology and is responsible for negotiating and facilitating implementation of long-term agreements and/or partnerships between... Click here to view more detail / apply for Category Specialist, Queensland HealthJob details Position status Contract Position type Full-time Occupational group Executive Classification HES2 Workplace Location Townsville region... Company: Queensland Government Location: Townsville Region QLD. View more detail / applyStay safe online

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