Paralegal and Legal Administrator

Not-for-profit Law’s Paralegal and Legal Administrator provides paralegal and administrative support to the Not-for-profit Law team. Working in a collaborative cross-jurisdictional team, the Paralegal & Legal Administrator plays a key role in ensuring high-quality, efficient and timely legal services for not-for-profit community organisations and social enterprises across Australia. Our Team Justice Connect believes in a world in which legal support is within everyone’s reach. In the face of rising levels of unmet legal need, our 2028 strategy sees us put people first, innovating to build our communities' skills, knowledge, and confidence, and grow access to legal support. Our Not-for-profit Law program is Australia’s only dedicated community legal service for not-for-profit organisations and charities. We help community organisations across the country understand and navigate complex laws so they can focus on supporting their communities. We operate an acclaimed self-help website with over 300 free legal resources, run a certified legal training social enterprise, and deliver a specialist service for Local Aboriginal Land Councils in NSW. Through legal advice, pro‑bono referrals, training, webinars, online resources and tools, we build stronger organisations and advocate for a fairer regulatory environment. Our ideal candidate You'll bring the following skills and experience to the team: Bachelor of Laws Degree (or final or near-final year student enrolled in Bachelor of Laws/JD), or other relevant qualification or experience Excellent oral and written communication skills, in particular the ability to communicate with a diverse range of people and stakeholders in a professional and respectful manner Advanced skills in the Microsoft Office suite of applications, including Outlook, Word, PowerPoint, Excel, as well as Microsoft SharePoint and Teams Database and client file management skills (experience with CRM systems, in particular Microsoft Dynamics, highly desirable) and an interest and aptitude for analysis, data mining and presentation of data in a meaningful manner An aptitude for problem solving including the use of initiative, creativity, humour and people skills to achieve positive outcomes Highly motivated and professional with a strong work ethic, positive attitude and demonstrated ability to work in a team You’ll also need to demonstrate commitment to Justice Connect's vision, strategy, and values of being client‑centered, responsive, inclusive, innovative, collaborative, and impactful. What you’ll achieve in the role As a dynamic, well‑organised person with excellent attention to detail and great oral and written communication skills, you will play a central role in the team. You’ll work closely with not-for-profit organisations by phone and email to take clear and comprehensive instructions. Provide critical administrative support to a team of lawyers providing legal services to not-for-profit organizations by: Triaging new enquiries (including the assessment of matters eligible for legal advice and pro‑bono referrals to Providing legal information to not-for-profit organisations, where appropriate Facilitating and monitoring pro‑bono referrals to Justice Connect member law firms and barristers, and Monitoring and maintaining client and other databases to ensure that data and record keeping is complete, current, and accurate A week in this role If you were here last week, you would have: Used your exceptional communication and administrative skills to oversee Not-for-profit Law’s intake process, connecting with a wide range of not-for-profit organisations by phone and email to determine the best way for them to have their tricky legal questions answered Monitored and maintained up to date client records, administering multiple client files concurrently (opening, closing, periodic checks and evaluation) and other general paralegal and administrative duties Supported a lawyer within the team with legal research on a key legal issue for not-for-profit organisations and drafting related correspondence (with clients and law firms) Gathered, reviewed, and analysed trends in service data (including enquiries, types of services delivered, and areas of law) to support the Managers and Head of Not-for-profit Law in quarterly planning Attended on behalf of Not-for-profit law, and actively contributed to, an organisation‑wide meeting on the implementation of new systems and processes What we offer If you want your next role to have purpose, support your growth, and help you build meaningful connections, Justice Connect is the place to work. We’re committed to creating an environment where people thrive. Our benefits include: A flexible hybrid working model (minimum 40% in‑office across the month) 5 weeks annual leave, leave loading and additional paid leave over the end‑of‑year closure period Salary packaging to make part of your income tax‑free Ongoing learning and development opportunities: face‑to‑face, online, and on demand 10 days paid study leave per calendar year 5 days paid cultural leave per calendar year Access to Employee Assistance Program (EAP) support for you and your immediate family Free flu vaccinations An inclusive and diverse culture that values continuous improvement, innovation, and sustainability How to apply Please upload your resume and a cover letter which outlines your skills and experience that will help you achieve success in this role. For further information contact Phoebe Duggan via email: Important role information The position reports to the Phoebe Duggan, Manager in the Non for‑Profit Program. Employment is permanent, full time (37.5 hours per week) The salary for this role is $75,109.65 per annum, plus 12% superannuation, with annual leave loading, additional leave benefits and generous salary packaging options. This role can be based at our Melbourne CBD office on Wurundjeri Woi‑wurrung and Boon Wurrung Country, or our Sydney CBD office on Gadigal Country. We have flexible hybrid working arrangements, so you’ll spend 40% of your time in the office each month. #J-18808-Ljbffr