Care Facilitator

vor 3 Wochen


Ipswich City, Österreich NHS Vollzeit

Job Summary Are you ready to break the mould and make a tangible difference in a diverse and dynamic community? Burlington Primary Care are an inner-town GP practice based in Ipswich. We are on the hunt for a passionate person to join our team on a full-time, permanent basis. Here is your chance to be part of something truly special. To find out more, read on Main duties of the job The link between clinicians and clinical correspondence in the practice Scanning, coding and matching externally received documentation at point of source using SystmOne Act as the front-line interface between patients and the practice for the issue of prescriptions, adopting a professional and cordial manner at all times Provide and maintain a high standard of patient communication via telephone, letter and SMS, delivered with a customer focus to the practice population, adopting a professional and cordial manner at all times Work alongside clinical and administrative colleagues to facilitate the provision of preventative health care to the practice population. Liaise with patients and care facilitate enquiries so as to deliver healthcare outcomes in line with practice objectives and contractual responsibilities Provide secretarial support and cover About Us Ipswich is a town with a rich history and a bright future, we even have the UKs first virtual portal giving a 24/7 live and unfiltered link to cities around the world Enjoy the best of both worlds urban convenience combined with leafy countryside and coastal charm right on your doorstep, plus easy access to London, Norwich and Cambridge. The Benefits NHS Pension with 14.38% employer contribution plus additional centrally funded contribution 6 weeks annual leave + bank holidays Support with training Monthly well-being staff and team building events Staff well-being room as well as an outside garden space with vegetable patch Personal fleece jacket Details Date posted: 21 November 2025 Pay scheme: Other Salary: £23,873 a year Contract: Permanent Working pattern: Full-time Reference number: 29181 Job location: 14 Burlington Road, Ipswich, Suffolk, IP1 2EU Job Description If you would like to find out more information about this role, please do not hesitate to get in contact with us. Person Specification Essential Experience working with the public Good IT skills Excellent communication and interpersonal skills Team player Experience using a patient clinical system ideal Desirable Experience of working within healthcare as a healthcare assistant or administrator desirable Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name: Primary Care Careers Address: 14 Burlington Road, Ipswich, Suffolk, IP1 2EU Website: #J-18808-Ljbffr


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