Deputy Manager

Full Time Permanent position based across Penrith, Liverpool & Hurstville offices $125k + Super + Salary Packaging Provide strong leadership to OOHC Team Leaders and foster a high-performing, collaborative culture Our Organisation The Benevolent Society’s vision is to build a just society where all Australians can live their best life. We are an independent, non-religious service provider, supporting Aboriginal and Torres Strait Islander Australians; children, young people and their families; older people; carers and those at the margins of society. We are strongly committed to reconciliation with Aboriginal and Torres Strait Islander people of Australia. We remain steadfast in our commitment to promoting the economic, political, and social inclusion of Aboriginal and Torres Strait Islander peoples. About the role As our Deputy Manager - Out of Home Care (OOHC) , you will lead a team of three Team Leaders, driving high standards, consistent practice, and operational excellence across our OOHC program. You will be accountable for the safety, wellbeing, and outcomes of over 130 children in care, overseeing operational management, risk, and compliance across multiple sites. You will make confident, independent decisions, mentor and develop leaders, and ensure a high-performing, respectful team culture that delivers exceptional outcomes for children, carers, and families. Duties Mentor, support and provide supervision for Team Leaders to achieve performance expectations, build capability, and drive high-quality outcomes for children, carers, and families. Oversee operational management , incidents, and risks across multiple teams, ensuring timely escalation and investigation of critical matters. Monitor service delivery, client plans, and outcomes to ensure alignment with program objectives, funding requirements, and best practice. Monitor compliance with OOHC standards , OCG regulations, and DCJ statutory requirements. Identify gaps in service delivery , team performance, and program operations, implementing solutions in collaboration with the Manager. Contribute to decision-making at DCJ panels and other governance forums with confidence and independence. Build and maintain a respectful, high-performing, and consistent team culture across all operational teams. Skills and Experience Degree in Social Work, Welfare, Psychology, or a related discipline. 3+ years as a Team Leader in OOHC/Child Protection, with extensive experience leading child protection and/or out of home care services to improve client outcomes. Strong operational leadership within Permanency Support Programs or DCJ out of home care, including supervising multiple Team Leaders and leading program-wide operations. Outstanding people leadership with the ability to build and develop engaged, high-performing teams. Strong management skills, including meeting/exceeding performance targets, problem solving, decision-making, and balancing priorities across multiple teams. Excellent communication, accountability, and boundary-setting skills, with experience working collaboratively across teams, peers, and stakeholders. Comfortable working across multiple hubs with travel as required (between Penrith/Liverpool/Hurstville). Why Join Us? Salary Benefits - You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay Work/Life Balance -Enjoy flexible work arrangements, including hybrid home/office options, and accrue an additional day off each month (a bonus of 12 days per year) as a full-time employee. Recognition and Reward -Sector competitive remuneration, various recognition programs and access to long service leave after 5 years. Wellness -Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave. Personal Development -We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth. Our Reconciliation Commitment –Aboriginal and Torres Strait Islander employees are entitled up to 2 days paid plus up to 10 days unpaid cultural leave, as well as the option to be a voice on reference networking groups, the opportunity for cultural and professional development that supports career pathways and your social and emotional wellbeing. Apply today with your current CV and 1‑page cover letter outlining your interest and suitability for the role. If you identify as Aboriginal and/or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of Aboriginal and Torres Strait Islander communities, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace. The artwork above is by Jasmine Sarin, a proud Kamilaroi and Jerrinja woman from NSW, who grew up on the South Coast in Jerrinja and Yuin country (Nowra) and Dharawal country (Wollongong). The Benevolent Society respects and promotes human rights and diversity. We are committed to building an inclusive culture where individuals from all backgrounds and identities are not only welcomed but valued. We pride ourselves on being a client safe and child safe organisation, which is why all staff and volunteers undergo comprehensive employment screening. We value relationships with local Aboriginal community and welcome applications from its members. To ensure you are best supported with your application if you have any specific needs requiring a reasonable adjustment, let us know what accommodations you require. #J-18808-Ljbffr