FOH Supervisor-DM

As the FOH Supervisor/DM, you will play a pivotal role in overseeing the day-to-day operations of this dynamic hospitality establishment. Working in a full-time capacity, you will be responsible for ensuring the smooth and efficient running of the restaurant, while fostering an exceptional guest experience. What you'll be doing Manage the restaurant floor, staff and overall service delivery to customers Oversee and coordinate the work of Front of House and Kitchen teams to ensure seamless service Handle customer inquiries, reservations, and complaints with professionalism and diplomacy Assist in staff scheduling, training, and performance management Monitor inventory levels and liaise with suppliers to ensure adequate stock Ensure compliance with all relevant health, safety, and licensing regulations Contribute to the implementation of strategic initiatives to drive business growth What we're looking for Extensive experience (2+ years) as a FOH Supervisor/DM or in a similar hospitality leadership role Strong operational and people management skills, with the ability to lead and motivate a team Excellent customer service orientation and problem-solving abilities Thorough knowledge of hospitality industry best practices and regulations Exceptional communication and interpersonal skills Proficient in using relevant hospitality management software and technology Passion for the hospitality industry and a commitment to delivering an outstanding guest experience What we offer Ongoing training and development opportunities Discounts on food and beverages at Sana Restaurant Supportive and collaborative work environment About us Sana Restaurant & Sandrino Pizzeria is a highly acclaimed dining destination in the heart of Fremantle, Western Australia. Our mission is to provide our guests with an exceptional culinary experience that celebrates the best of local and seasonal produce. With a focus on sustainability and community engagement, we are committed to being a responsible and innovative leader in the hospitality industry. If you're ready to take the next step in your hospitality career, we encourage you to apply now for this exciting Duty Manager opportunity. #J-18808-Ljbffr