Service Desk Specialist
vor 3 Wochen
Premier Retail is an iconic Australian retailer and owns two of the most exciting and fastest-growing retail brands, Peter Alexander and Smiggle. Born from homegrown beginnings, our stores now stand proudly on some of the most famous high streets and popular shopping centres around the world. Today, Premier Retail operates over 450 stores and employs more than 5,000 team members across Australia, New Zealand, Singapore, Malaysia, Ireland, and the United Kingdom. Our team is focused on delivering great service to our customers and bringing new product offerings to life. About The Role Reporting into the Service Desk Team Leader, this role will provide IT support to our Support Office and our retail store teams. This is an amazing opportunity for someone looking to take their first step into an entry level IT role. This is a permanent full-time position, working a rotating roster over 7 days, which include morning, afternoon and night shifts based at our Support Office located on St Kilda Rd. Responsibilities Receiving and responding to IT queries including trouble shooting scanner, POS system technical issues and a multitude of Support Office inquiries Ensure every phone query is dealt with professionally and accurately recorded in our system Escalate issues (where cannot be immediately resolved) to the Service Desk Manager and/or other support teams Keep customers across the status of issue and contribute to the education of business users. Work with the Senior Service Desk Specialists and wider IT team to problem solve and follow up on queries Skills & Experience Ability to work in a fast-paced environment and manage high volume tasks Strong communication skills with the ability to establish relationships with stakeholders across all areas of the business Strong sense of integrity to ensure the information we provide is timely and accurate Passion for IT coupled with an appetite to learn and grow Tertiary studies in IT is advantageous but not essential Generous staff discount and access to our sample sales Central office location based on St Kilda Rd, with direct access to the picturesque Fawkner Park Work closely within a high performing, supportive and collaborative environment Engage in continuous learning and development programs to enhance your skills and foster personal and professional growth Coffee lover? Indulge in daily subsidized coffee and food options at our onsite café If you are looking for an opportunity to grow with a business, then this opportunity is for you – apply now #J-18808-Ljbffr
-
Service Desk Specialist
vor 3 Wochen
Council of the City of Sydney, Österreich Ploy VollzeitWorking with our client, you’ll be part of an organisation that cares deeply about people, the profession, society, and the planet. They bring together winning spirit, innovation, teamwork, customer focus, and integrity in everything they do. If you’re passionate about delivering exceptional IT support and want to be part of a team committed to...
-
Veterinary Front Desk Specialist
vor 2 Wochen
City of Melbourne, Österreich Melbourne Animal Specialist Hospital VollzeitAn animal care service provider in Victoria is seeking a passionate Receptionist to join their Client Services team. The successful candidate will manage front desk operations, greet clients, and maintain records while providing exceptional customer service. Experience in a veterinary or medical setting is preferred. This role offers opportunities for...
-
IT Service Desk Specialist
Vor 2 Tagen
City of Melbourne, Österreich M&T Resources VollzeitA technology services provider in Melbourne is seeking an experienced IT Service Desk Officer to provide efficient support for network and desktop services. You will be responsible for delivering professional Help Desk support to users, managing Service Level Agreements, and maintaining IT operations. The ideal candidate has strong technical knowledge in...
-
Team Leader – A.NZ Service Desk
vor 1 Woche
City of Melbourne, Österreich Opteon AUS & NZ VollzeitJoin to apply for the Team Leader – A.NZ Service Desk role at Opteon AUS & NZ About us Opteon is an international provider of valuations, advisory and specialist property services in the Australian, New Zealand and US markets. Recognised as the largest valuation professional services firm in these regions, we deliver meaningful solutions for our clients...
-
IT Service Desk
vor 1 Woche
Council of the City of Sydney, Österreich Uniting VollzeitIT Service Desk Analyst – Parramatta CBD Fixed-Term Contract – 6 months Uniting is seeking a Service Desk Analyst to join our expanding IT Service Desk team in Parramatta CBD. This 6‑month fixed‑term position, with the possibility of extension, will provide first‑line IT support to all Uniting staff, ensuring efficient and reliable technology...
-
City of Melbourne, Österreich Opal Aged Care VollzeitA prominent aged care provider in Melbourne seeks an ICT Service Desk Support Specialist to provide first-level IT support, troubleshoot issues, and manage service requests. Ideal candidates will have strong technical knowledge, excellent customer service skills, and a relevant degree. The role offers a full-time permanent position with opportunities for...
-
Team Leader – A.NZ Service Desk
Vor 6 Tagen
City of Melbourne, Österreich Opteon Property Group Pty Ltd VollzeitAbout us: Opteon is an international provider of valuations, advisory and specialist property services in the Australian, New Zealand and US markets. Recognised as the largest valuation professional services firm in these regions, we deliver meaningful solutions for our clients across all property types and market sectors. We are experiencing an exciting...
-
Service Desk Analyst
vor 1 Woche
Melbourne, Österreich Talent Vollzeit1 week ago Be among the first 25 applicants This range is provided by Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$38.00/hr - A$38.00/hr Direct message the job poster from Talent Connecting top-tier talent to the Victorian Government's Corporate Services sector The Role A...
-
Service Desk Specialist
vor 3 Wochen
Council of the City of Sydney, Österreich Ploy VollzeitA technology services provider is seeking a Service Desk Specialist in Sydney, New South Wales. This role involves providing Level 1 and 2 IT support, managing devices, and ensuring seamless operations of technology across the organization. The ideal candidate has strong communication skills and experience with Microsoft services, device management tools,...
-
Financial Systems Help Desk Specialist
vor 2 Wochen
City of Hobart, Österreich Service Tasmania VollzeitA government department in Tasmania is seeking a Financial Systems Support Officer to coordinate the Help Desk for financial management systems. The role involves managing requests, enhancing documentation, and supporting system projects. Ideal candidates have strong communication skills and experience in Help Desk management. Flexible working options are...
