Hospitality Assistant

The Role At Infinite Aged Care, Housekeeping Assistants play a critical role in providing quality housekeeping and cleaning services which focus on infection control and ensure a safe, healthy living environment for residents. Working closely with the Facility Manager and the Hotel Services Team Leader, you will be responsible for cleaning of resident rooms, common areas, main entrance, outdoor entertainment areas, admin offices and dining halls as well as providing laundry services and generally ensuring that residents daily needs are met. This role is a physical role whereby you will do a lot of bending, squatting, lifting and pushing items to carry out your daily tasks safely. It is important you can perform these tasks without risk of injury to yourself, your colleagues and our residents. About You Compassionate, with a customer service mindset, you are a strong communicator and problem solver who ‘thinks on your feet’, builds supportive relationships, and strives for the highest standards of cleanliness, hygiene, and order within the entire facility. At Infinite Age Care, we hire on attitude and aptitude, so you DO NOT need experience in the aged care sector, you do however need to be aligned with our philosophy and values, have strong communication skills, be computer literate and a commitment to resident wellbeing as well as the following, Demonstrated cleaning experience required. Ability to work off set checklists on a daily basis and follow agreed procedures for safety. Ability to work with chemicals, hazardous products and heated equipment in a very safe manner. Ability to work independently and as a member of a team. Excellent communication & interpersonal skills and high empathy as interacting with residents is a daily occurrence. Ability to turn up to shift on time, be ready to start your shifts and follow the day's activities in a positive manner. Adopt a safety-first approach to daily tasks and supporting colleagues at all times so everyone goes home safe and positive. Who are we? Infinite Aged Care is a leading provider of residential aged care services with 17 facilities across Australia. We are passionate about aged care, delivering the highest level of service to our residents and creating long lasting memories. We readily offer our employees the opportunity to broaden their skills and achieve their potential. Employee Benefits - Why work for us? FREE mandatory & self-paced training modules throughout your employment. Earn extra income via Carefriends employee referral program (*unlimited referrals) Earn extra income via weekly shift bidding for extra shifts in your week. Discounted retail, fuel and technology items via Employee discounts provider – Flare. Fitness Passport to access discounted exercise, wellness and sporting facilities e.g aquatic centres FREE Employee Assistance Program for family, financial and wellbeing support services. Ability to cross-skill into hospitality and resident engagement teams. Ability to span your career across our 17 homes nationally. Dedicated and structured workplace induction plan with an assigned buddy for your initial shifts. Companywide safety-first workplaces for our residents, families and staff. Come join us and play your part in Making Aged Care Great NOTE: To be successful in this position you will be required to complete pre-employment checks. You will also need to hold a current NDIS clearance and/or be happy to apply (How to apply | NDIS). Part of your application will be providing proof of age e.g. driver's license or age card (Passport will not be accepted). If you don’t have this, you will need to apply via the state-based Department of Transport websites. #J-18808-Ljbffr