Manager, Student Success Initiatives

Employment Type: Full‑Time (35‑hour week). Duration: Continuing Role. Remuneration: $127K to $143K + 17% Superannuation and leave loading. Location: Kensington NSW (Hybrid Flexible Working). Why your role matters Make it matter. Join us in shaping student success at UNSW. At UNSW, we’re driven by a clear purpose — to transform lives through excellence in education and research. The Division of Education & Student Experience is at the heart of this mission, fostering a vibrant, inclusive, and supportive learning community where every student can thrive. In This Role, You Will Lead the development and implementation of evidence‑based student success initiatives that improve the student experience and outcomes. Drive continuous improvement through research, evaluation, and stakeholder consultation. Collaborate closely with faculties, student groups, Arc, and internal and external partners to ensure initiatives are co‑designed, inclusive, and impactful. Manage staff and student teams delivering on-the-ground engagement programs and wellbeing initiatives. Develop evaluation frameworks to measure impact and progress, report outcomes, and inform future strategy. Contribute to UNSW’s student success frameworks and foster a culture of service, collaboration, and inclusion. About You You’re an experienced professional who thrives on collaboration, innovation, and creating meaningful impact. You’ll bring: A relevant tertiary qualification with substantial experience in developing and delivering large-scale student engagement, wellbeing, or success programs. Knowledge and understanding of the challenges affecting diverse student populations, domestic and international, impacting their engagement and success. Proven project management skills and the ability to translate strategy into action. Strong communication, relationship management, and stakeholder engagement skills. High quality report writing with the ability to write for a variety of audiences and an ability to analyse complex information and produce easy‑to‑read policies and documents. Ability to function effectively and independently with the capacity to take responsibility, exercise independent judgement and proactively address and resolve complex problems as they arise, including at senior levels to negotiate and agree on outcomes. Excellent time management skills, with a demonstrated ability to respond to changing priorities, adapt and assimilate information quickly, manage multiple tasks and meet competing deadlines by using judgement and initiative. Experience managing teams and coordinating initiatives that enhance student participation and belonging. A commitment to equity, diversity, inclusion, and wellbeing in higher education. For further information on the role & responsibilities, please refer to the position description. How to Apply Submit your CV & cover letter addressing the key selection criteria (no more than 2 pages) before Sunday 16th November 11.55pm. Sponsorship is not available for this role, and valid Australian working rights are required on application. UNSW Benefits And Culture People are at the core of everything we do. Our benefits include: Flexible Working Options (work from home, flexible hours, etc.) Additional 3 days leave during December festive period. Career development opportunities. Up to 50% discount on UNSW courses. Flexible 17% Superannuation contributions, additional leave‑loading payments and salary sacrifice. Discounts and entitlements (retail, education, fitness passport). Job Queries Contact Kim Symons, Talent Acquisition ConsultantE: (applications to the address cannot be accepted, please apply online) UNSW is committed to equity, diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. #J-18808-Ljbffr