Team Leader Financial Counselling and Gambler's Help

You are applying for the position of Team Leader Financial Counselling and Gambler's Help with Cafs. Please fill in your details below to submit an application for this position. Please note the red asterisked fields are mandatory. This position is located in: Lydiard Street Office - Ballarat Close date: Sun, 14 Dec 2025 at 11:59pm Full Time, Ongoing Ballarat Location Salary Range: $119,248.80 – $124,224.60 plus 12% superannuation + salary packaging Award-winning inclusive employer Our Opportunity Are you passionate about supporting vulnerable communities and leading high-performing teams? Join Cafs, a values-driven organisation, as our Team Leader – Financial Counselling & Gamblers Help. This role sits within our Client Engagement & Community Team. As Team Leader, you will provide leadership, operational oversight, and mentoring to a multi-skilled team delivering Financial Counselling, Therapeutic Counselling, Community Engagement, and Venue Support services. You will drive program quality, compliance, and innovation to achieve positive outcomes for clients. About You We are looking for a motivated, values-driven leader with experience in counselling and team management. You will thrive in a dynamic environment, balancing strategic planning with hands-on support for practitioners. Your ability to build strong relationships, manage change, and foster collaboration will be key to success. Skills & Attributes Mandatory qualifications: Diploma of Financial Counselling (or working towards completion within two years) and eligibility for FCVic membership or Relevant tertiary qualification with eligibility for registration / membership with AHPRA, AASW, PACFA, or Psychology Board of Australia Demonstrated experience as a counsellor Experience leading and supporting teams Strong stakeholder engagement and communication skills Ability to manage service delivery, compliance, and program development Our Organisation Cafs (Child and Family Services Ballarat) is an independent community service organisation with over 160 years of history. We deliver more than 50 programs across the Central Highlands region, supporting children, families, and individuals. Our practice is underpinned by Trust-Based Relational Intervention (TBRI) and guided by our values of Respect, Integrity, Collaboration, Kindness, and Innovation. What We Offer Inclusive, supportive, and innovative teams Above award entitlements, including 3 days paid Christmas leave Professional development and growth opportunities Salary packaging options up to $15,900 plus meals and entertainment Interested? We would love to hear from you To find out more about this opportunity, contact Stacey Brownhill, People & Engagement Business Partner or Rebecca Pilven, Acting Manager Client Services & Community on . To apply, visit cafs.org.au/positions-available/ and select apply now. Applications close on 14 December 2025. Please note applications may be reviewed as they are received, and interviews may occur prior to the closing date. All applicants must be eligible to work in Australia and employment will be subject to satisfactory Police and Working With Children Checks. Our Commitment Inclusion and diversity are at the heart of everything we do at Cafs. We welcome applications from all people, especially Aboriginal & Torres Strait Islanders, people with disabilities, the LGBTIQA+ community, and those from culturally and linguistically diverse backgrounds. Supporting your application: Our recruitment process includes 1-2 panel discussions. Some questions may be provided in advance. For adjustments or support, contact PD-Team Leader Financial Counselling Gamblers Help - _1_.pdf #J-18808-Ljbffr