ServiceNow Consultant
Vor 2 Tagen
Job Type: Permanent position | Full time position About Us We specialise in Service Management, Service Automation and Cybersecurity consulting. We offer a 360‑degree service while remaining highly focused on our mission for simplifying, automating and securing business services for sophisticated customer experience (CX) as well as employee experience (EX). Our services include software, process, custom business applications, integrations, and full lifecycle support for ServiceNow platform, and we also offer managed support, training, and continuous improvement roadmap/strategy. We are a Premier Partner with ServiceNow. Please visit to find out more about us. Job Overview We are currently looking for expert ServiceNow Consultants for our Brisbane team. Responsibilities Configure, develop and maintain ServiceNow ITSM solutions. Design and implement Configuration Management Database (CMDB) where applicable. Consultatively engage with customers for requirements analysis and provide guidance. Provide strong documentation and presentation of solutions. Engage in solution consulting, software development and business & ServiceNow system analysis. Qualifications Experience with ServiceNow ITSM configuration and development (mandatory). Experience in Configuration Management Database (CMDB) design and implementation (highly desirable). Experience in IT Operations Management (ITOM), Customer Service Management (CSM), Governance, Risk & Compliance (GRC) or Security Operations (SecOps) is a plus (highly desirable). Excellent verbal and written communication skills. Strong documentation and presentation skills. How to Apply Thank you and we look forward to receiving your resumes. Please send your resume directly to the hiring contact. We will not be engaging recruitment agencies. Unsolicited CVs or phone calls on behalf of agencies will not be considered. #J-18808-Ljbffr
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