State Manager, Housing Operations

**Life at Mission Australia**Find out more and .**Your Opportunity**As Mission Australia Housing’s State Manager Operations, you’ll take the lead in shaping the future of community housing in Tasmania. You’ll oversee all operational activity across our Housing Services, Asset Services and Community Development teams, driving an Integrated Service Delivery approach that lifts performance, strengthens tenant experience and delivers real impact for communities.This is your chance to lead a high-performing team, elevate service quality, drive continuous improvement and ensure we meet key operational, regulatory and funding requirements. You’ll also play a central role in growing Mission Australia Housing’s footprint by building strong partnerships and delivering new business aligned with our strategic direction.If you’re a strategic, energised and people-focused leader ready to make a tangible difference, this role offers the opportunity to help position Mission Australia Housing as Tasmania’s Community Housing Provider of Choice.Your key responsibilities will be to:* Lead all Housing Services, Asset Services and Community Development operations across the state through an Integrated Service Delivery model.* Manage and develop a high-performing team, ensuring clear expectations, strong performance management and values-based leadership.* Drive operational performance by meeting key KPIs, contractual requirements and regulatory standards.* Use data and insights to inform planning, reporting and continuous service improvement.* Manage operational budgets, resources and workforce planning to support effective and sustainable service delivery.* Build strong relationships with government, regulators, partners and internal stakeholders to support tenant and community outcomes.* Contribute to strategy, new business initiatives and service model improvements aligned with Mission Australia Housing’s long-term goals.**Requirements for Success*** Minimum 3 years’ senior operational leadership experience, ideally within the social and affordable housing sector.* Strong understanding of Tasmania’s social housing systems, including tenancy, asset management and community development.* Proven experience in contract, compliance and risk management.* Demonstrated ability to manage operational budgets and use data to inform decisions and drive performance.* Strong project management skills, with the ability to oversee multiple complex initiatives simultaneously.* Inclusive, values-based leadership style with a proven track record of building and developing high-performing teams.* Excellent communication and relationship-building skills, with the ability to collaborate effectively with Tasmanian government, partners and internal stakeholders.Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.**Your benefits**To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:* Rewarding work – every day you know you’re making a real difference* Not-for-profit salary packaging, reducing your tax (details via )* Free external, confidential counselling and access to* Volunteering opportunities* Opportunity to purchase additional annual leave.* Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off**Our culture**Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia. **If you live with disability and require support to submit your application**, please email or visit our for additional contact details.**We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander.** For culturally safe support or assistance with your application, please contact us at out more about a .**How to apply**Click ‘Apply’ and send your application todayAs a committed employer, we will respond to your application. **Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you*** **Permanent Full-time position; 35 hours per week*** **Location: Rosny Park, TAS 7018*** **Great Salary: $150K Base Salary + Super + NFP Salary Packaging Benefits*** **Make a meaningful difference to the lives of Australians in need**When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.#J-18808-Ljbffr