CYF Case Manager

Kanda is seeking an experienced and dedicated Case Manager with strong people management skills to join our Kanda / Children, Youth and Family Services (CYF) leadership team in Emerald. This full‑time, permanent role offers the chance to provide direct support and case management for young people, while also overseeing and guiding a team of residential care workers. Key Responsibilities Provide leadership to a team of residential care workers, including conducting regular supervisions and fostering a supportive team environment. Develop, manage & review individualised plans for young people, addressing their specific needs and goals. Work collaboratively with other departments, stakeholders, government agencies, and community partners to ensure a cohesive approach to youth support. Undertake necessary mandatory reporting and other administrative tasks to ensure compliance with organisational policies and regulatory requirements. Attend and participate in regular supervision, team meetings, stakeholder meetings, and inter‑agency meetings. Provide direct care support by completing shifts as needed, ensuring continuity of care and support for the young people. About You Certificate IV, Diploma or Bachelor in Child, Youth & Family Intervention or in a related field such as Social Work, Psychology, Education etc. Proven experience in youth services management, including program oversight and staff supervision. Thorough understanding of Child Protection principles and experience working with government and non‑government agencies. Strong leadership and decision‑making skills with the ability to inspire and motivate a team, along with manage conflicts and complaints. Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively with diverse stakeholders. What We Offer The opportunity to make a meaningful impact on the lives of young people in our community. Collaboration with a dedicated team passionate about youth services and making a difference. Wellness initiatives and access to the Sonder wellbeing app – 24 / 7 support Monthly RDOs, giving an additional 12 days of leave per year Flexible work arrangements to support work‑life balance Employee recognition programs, including Employee of the Monthand service awards Genuine opportunities for career growth and progression Want to chat about this role? Reach out to Charlotte – Talent Acquisition Specialist Kandais committed to creating and maintaining a child safe organisation. We’re dedicated to building an inclusive environment where everyone feels safe, respected, and comfortable to be themselves. At Kanda, every voice matters, every culture is valued, and we believe that diverse perspectives aren’t just welcome — they’re essential to who we are and what we do. Lead and mentor frontline teams in Children, Youth & Family Services Make a profound impact on young lives in a rewarding Emerald‑based role Enjoy flexible work arrangements, Monthly RDO, and ongoing development #J-18808-Ljbffr