Team Leader

vor 2 Wochen


Canberra, Österreich Talent Vollzeit

Team Leader - Debt Management Location: Canberra | Contract Duration: 6 months Base pay range A$58.00/hr – A$68.00/hr About the Client Our client is providing strategic advice and support to the state government. As a vital agency, they are committed to delivering impactful outcomes for the community through effective financial management, policy development, and service delivery. About the Role As a Team Leader in the Debt Management section, you will lead and inspire a team dedicated to managing and recovering tax debts owed to the Territory. Your focus will be on implementing effective recovery strategies and enhancing compliance through education. With a commitment to maintaining the integrity of the taxation system, you will also manage accounts, optimize recovery approaches, and ensure transparent communication with taxpayers. Key Responsibilities Lead, coach, and develop a team of debt management and account administration officers. Oversee daily workflows and distribute tasks for effective service delivery. Manage escalations and complex matters with professionalism. Review and authorize complex recovery actions in compliance with legislation. Monitor and report on debt recovery performance, identifying improvement opportunities. Contribute to debt recovery strategy development and implementation. Ensure the accuracy and integrity of taxpayer accounts and manage adjustments. Provide expert advice on tax legislation and procedural guidance, focusing on customer service. Skills and Experience Proven experience in debt management, finance, or a related field. Strong leadership skills with the ability to coach and develop team members. Excellent analytical skills and proficiency in data management. Exceptional customer service orientation. Ability to navigate complex regulatory environments with sound judgment. Qualifications Relevant degree in finance, business administration, or a related field preferred. Professional accreditation in debt recovery or management is advantageous. Eligibility / Other Requirements Work Rights: A full Australian Work Right is required. Pre-employment Checks: Police check, references, and other security clearances as required. How to Apply Submit your application to Connie at Talent International by clicking the “APPLY NOW” link. Prepare the following: A current CV A one-page statement of capability Your work rights status Don't miss this opportunity – apply today Referrals increase your chances of interviewing at Talent by 2x. Seniority level Mid-Senior level Employment type Full-time Job function Accounting / Auditing Industries Government Administration #J-18808-Ljbffr



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