Customer Communications Specialist
vor 1 Tag
Overview Puratap is an organisation that understands the importance of people and quality within its business and provides a unique opportunity for an energetic, reliable and hard-working person to become an integral part of its motivated Customer Contact team based in Dudley Park. With over 25 years' experience, Puratap manufactures and retails water purifiers, providing clean, pure drinking water to households across South Australia and beyond. This is a great opportunity for a Customer Contact Consultant to become an integral part of a privately owned and operated Pure Water Specialist, recognised as the industry leader. Responsibilities Outbound/Inbound calls to and from our existing customers Enter a unique and growing market Join a dynamic and supportive team Make outbound calls to existing customers to confirm and make appointments for yearly maintenance in conjunction with using state of the art technology to communicate through electronic platforms Receive individual attention and support from our Management team and the existing team in all aspects of liaising with Puratap customers and providing customer service Qualifications Enjoys people Has technical proficiency within a fast paced customer contact environment Takes pride in customer service Confident when talking to a variety of people on the phone and through text messaging Is punctual Displays a commitment to the success of Puratap's core business Has a positive and enthusiastic attitude Confident with electronic correspondence Proven track record in a sales orientated industry would be beneficial Ideally you will have previous experience within a customer service environment. If you are a highly motivated and energetic individual with a good telephone manner, would enjoy monitoring a multi level text/CRM system which supports customer service and retention, we would like to hear from you. Be careful - Don’t provide your bank or credit card details when applying for jobs. Don\'t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr
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