RAN RIC/NOC engineer

vor 3 Wochen

Council of the City of Sydney, Österreich Pyramid Global Technologies Pty Ltd Vollzeit

Pyramid Global Technologies Pty Ltd – Sydney NSW 26d ago , from Pyramid Global Technologies Job Description: RAN RIC/NOC Engineer in Sydney and Tasmania. Qualifications Diploma/Degree in Electrical / Computer Science / Electronic Engineering Australian Citizen with full work rights Minimum experience 5 years in a technical environment 2-3 years commercial experience in a Network Operations Centre, CSP/ISP environment preferred Knowledge of routers and switches Knowledge of layer data communications protocols Ability to verify that switches and routers as well as their configured network services and protocols operate as intended within a given network specification Ability to log and troubleshoot core signalling (HLR, HSS), SIM authentication, Call Flow, Trace a fault from Customer Equipment to Core etc. Manage the provisioning/deprovisioning of SIMs L1, L2 and L3 experience with Nokia preferred; Private LTE experience is an add‑on Good understanding of Nokia Digital Automation Cloud (NDAC) Dashboard and Helpdesk Portal preferred Ability to debug, co‑ordinate, troubleshoot and debug issues as per the SLAs agreed Thorough understanding of Incident and Problem Management, Change and Configuration Management and Service Level Management Be able to solve technical problems identified in the network Maintain a broad knowledge of all products, services and NOC procedures Be able to support the network on a high technical level Strong interpersonal communication skills, verbal and written Excellent organizational, multi‑tasking, prioritizing and teamwork skills Ability to work independently with little supervision Should be flexible to work from 8 to 12 hours (shifts) during weekdays Responsibilities Resolve Private 4G/5G requests/issues as part of the group Responsible for L2 and L3 activities and managing resolution and coordination between Field Onshore Engineer, Customer Service Operations team and the Vendor (Nokia) Debug, coordinate, troubleshoot and debug issues as per the SLAs agreed Manage provisioning/deprovisioning of SIMs #J-18808-Ljbffr

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