Field Service Planner

Field Service Planner - 2 Year Fixed Contract Schneider Electric is constantly ranked in the Top places to work in Australia and top 30 globally We offer a flexible work environment enabling you to take control of how you get your work done. We are global specialists in energy management and automation and our technologies ensure that Life Is On everywhere, for everyone at every moment. The Opportunity: We have a great opportunity for a highly resilient, energetic and adaptable Field Services Planner to join our national Field Service Planning Team. Reporting to the National Service Planning Manager, on a fixed 2 year contract you will provide internal support to the Field Services and Operations team and excellent service to our customers as you manage their repair and fix service requests. Working with the local Service Managers, you will ensure the optimisation of workforce planning. About you: As the ideal applicant, you will have: Experience in a similar workforce planning role Intermediate – advanced skills in the Microsoft Office suite of programs Proven experience in providing exceptional customer service A mature and calm approach in managing a large workload The ability to manage competing priorities in a fast paced and challenging environment The ability to meet service level KPI’s Highly developed planning, time management and organisational skills Whilst not essential, practical experience with SAP and ASTEA will be highly regarded. Being highly driven and confident, you work equally well autonomously or as a member of a team; you prioritise your work and follow through to completion. Your attention to detail is strong and you meet deadlines easily. With excellent communication skills, you build great relationships and are comfortable and confident in dealing with diverse stakeholders. Benefits of working for Schneider Electric in this role; Flexibility at Work and Global Family Leave Option to participate in our Share Program, with discounts and company contribution for employees Potential opportunity to purchased further annual leave Discounts at major vendors such as Clipsal, JB-HiFi and Hoyts just to name a few through our employee rewards schemes Continuous training on Schneider products Exposure to a market leader in building management, optimisation and energy monitoring Working in a well-balanced team and inclusive environment This role represents an excellent opportunity for a motivated, service-oriented individual to join our team. If you are looking to establish your career within a dynamic and forward-thinking global company then apply today All applicants must have working rights in Australia at the time of application and will be required to provide documented evidence if selected for interview. Schneider Electric does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. If any candidates are submitted in an unsolicited manner, we will consider this as a direct candidate application to Schneider Electric and no fee will be payable. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviours are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitisation. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today €36 billion global revenue+13% organic growth150 000+ employees in 100+ countries#1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, colour, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct. #J-18808-Ljbffr