Account Coordinator

Domain Canberra, Australian Capital Territory, Australia Account Coordinator Sitting within our Allhomes business and under the wing of an experienced Sales Leader, you will be a pillar of valuable support to the Sales and Account Partner teams - providing customer service to their portfolio of residential real estate clients across the ACT region, setting up their digital & print marketing campaigns, and general admin tasks that ensure no two days are ever the same. You will be the backbone that enables the Sales team to go out and do what they do best … drive more revenue growth, product adoption and brand loyalty to Allhomes with our clients. With no industry experience needed, this entry level role is a unique opportunity for a digital/sales savvy individual to plug into a fun hybrid‑working work culture, learn the prop‑tech industry, and work towards a variety of career growth opportunities – following in the footsteps of other Coordinators that have promoted into Sales, Account Partner and Marketing roles. Why Join Us: Our much‑loved approach to flexible hybrid working; Mentoring and leadership programs, with access to Learning & Development tools; First‑rate parental leave and support for working parents; Regular social events including our famous Innovation Days In a Typical Day You Can Expect to: Assist Account Partners and Sales team with a wide range of tasks – e.g. handling client correspondence, data cleansing, creating reports and producing sales data. Assist with account‑based queries from clients, and help with campaign setup for their digital marketing listings. Facilitate general admin tasks to ensure client and team requests are quickly and effectively completed. Respond to ad‑hoc tasks and queries including billing and invoicing, working cross‑functionally with Credit and Customer Experience teams. Provide feedback, escalation and help shape processes to drive improvements and efficiencies. Expand product knowledge across Domain solutions, quickly becoming an industry expert within Residential Real Estate. Our Ideal Person: ESSENTIAL: Previous experience in a Coordinator role or similar team support / admin function. You are either digital‑savvy or sales‑savvy (or both). Excellent sense of speed, time management and attention to detail. Willingness to learn the ropes of the industry. Great with people. Full working rights for a full‑time permanent position. NICE TO HAVES: Industry experience in Saas, Print / Digital Media or Real Estate Confidence to take the lead in running team meetings and presenting. Seniority Level: Entry Level Employment Type: Full‑time Job Function: Advertising, Sales, and Customer Service Industries: Technology, Information and Media, Real Estate, and Advertising Services Equity, Diversity & Inclusion Domain is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities. We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities (including trans and non‑binary people). We are committed to providing an equitable recruitment process for people with disability. If you require adjustments during the process we’re here to support. If you wish to receive this job advertisement in an accessible format, or have a confidential chat about workplace adjustments, please contact our Equity, Diversity and Inclusion team at or leave a message on and we will get back to you. What's Next? We'll give your application the thoughtful attention it deserves and get back to you as soon as possible. If there's a match, one of our recruitment consultants will reach out – so keep your phone handy We're genuinely excited about the chance to work together and make a meaningful impact. #J-18808-Ljbffr