Instant Payments Product Manager

Citi Treasury and Trade Solutions (TTS) offer a broad range of cash management and trade services. Our global platform is unique in the industry for its reach and flexibility. It provides clients with timely, accurate information and dynamic, web-based tools to effectively manage their securities portfolios, financial positions, working capital and supply chain around the world. With a worldwide network of dedicated and experienced transaction services professionals, TTS is well-suited to serve clients anywhere they do business. This role sits within the Citi Treasury and Trade Solutions (TTS) payments product team and will be responsible for the instant payments product for Australia (AU) & New Zealand (NZ). Strong product management is critical to overall business management and entails a number of accountabilities from product maximisation, developing and executing product strategy, business P&L management, developing financial plans, providing subject matter expertise, and understanding and mitigating risks to Citi. Reporting to the TTS Domestic Payments Head for AU & NZ, this role will provide key support to existing instant payments products and strategic/ scheme mandatory projects. The AU & NZ TTS business is entering a transformative period highlighted by an aggressive industry payments modernization plan, an enhanced regulatory environment, and a rapid deployment of value-added products and services. KEY RESPONSIBILITIES Responsible for driving the strategy and roadmap throughout the product lifecycle Oversee day-to-day product management for instant payments products such as product delivery, client experience, and client communication strategies as well as prioritize, negotiate, and remove obstacles to achieve business results Responsible for the Profit/Loss of the portfolio with defined revenue target Contribute to Profit/Loss management including gainers/decliners analysis, revenue leakage review, and expense oversight Provide support for delivery of key payments transformation initiatives Responsible for bringing new solutions to the Australian and New Zealand market through the development of new products and product enhancements, including financial modelling, business case development, and sales and marketing strategy Develop a strong working relationship with internal stakeholders, within AU & NZ and the Asia Pacific region more broadly Engage with clients to understand their instant payments needs and pain points, providing tailored solutions Key representative for AU & NZ payment scheme working groups and meetings Responsible for audit, legal, compliance, regulatory reporting, and third-party management requirements of the product portfolio KEY REQUIREMENTS & QUALIFICATIONS 5-8 years of relevant experience Strong understanding of instant payments, NPP, PayTo, and industry trends Knowledge of Australia and New Zealand payments landscape and regulations Knowledge of Citi TTS banking systems, technology platforms, and processes Product management skills Product development skills Project management skills Business case development and business writing skills Initiative, and ability to self-manage and prioritise tasks according to key accountabilities Focused and delivery oriented Strong team ethic and ability to work in a team Excellent communication and stakeholder management skills Negotiation skills and ability to Influence Excellent time management skills Appetite for challenging assignments Education: Bachelor’s degree/University degree or equivalent experience Master’s degree preferred Job Family Group: Product Management and Development Job Family: Product Management Time Type: Full time Most Relevant Skills: Please see the requirements listed above. Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. #J-18808-Ljbffr