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Associate Director - Presales (CX) Datacom Join to apply for the Associate Director - Presales (CX) role at Datacom Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About The Role The Associate Director – Pre‑Sales will be responsible for driving the pre‑sales activity across the Managed Operations CX domains ensuring the delivery of high‑quality bid responses and managing complex deals. This role requires close collaboration with other Line of Business (LoB) and Market teams, sales, delivery, and technical teams to develop tailored responses that meet customer needs and business goals. The leader will be responsible for ensuring a high‑performing and efficient pre‑sales team, fostering a culture of excellence, collaboration, and continuous improvement. Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best What You’ll Do Acting as a central point of contact for deal structuring and pricing, balancing competitive market requirements with profitability objectives aligned to stakeholder objectives Leading the assessment of risk and value in complex deals, negotiating terms that align with organisational objectives Supporting deal review processes with executive leadership, providing insights into win probability, solution design, and financial viability Working closely with sales leadership to align pre‑sales activities with the broader sales strategy and pipeline management Delivering solutions with innovative commercial deal structures and constructs to show differentiation vs market competitors, with a focus on intently listening to customers and solutioning the desired outcomes for Datacom and the customer Collaborating with

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