Theatre Bars Supervisor | Sydney Opera House
vor 2 Wochen
Theatre Bars Supervisor | Sydney Opera House Join to apply for the Theatre Bars Supervisor | Sydney Opera House role at Trippas White Group Position Summary Trippas White Group are looking for our next hospitality star, seeking to take on a new challenge in their career. We are on the hunt for a Bar Supervisor based at the Sydney Opera House with a can‑do attitude. As our Bar supervisor you will be working closely with the management team to ensure a seamless experience for our patrons. The successful candidate will have demonstrated experience in food and beverage operations within high volume hospitality venues; you will be leading a team of up to 15 staff on any given date working a rotating roster. Key Responsibilities Operational Leadership Oversee the setup, operation, and pack-down of multiple bars & dining spaces during show periods. Lead by example on the floor, supervising teams and ensuring a smooth service flow. Coordinate with management and events teams to deliver seamless pre‑show, interval, and post‑show service. Manage staffing and section allocations across multiple venues based on show requirements. Ensure prompt opening and closing of bars in accordance with show call times. Team Supervision Maintaining a visible and active presence. Coach, support, and develop bar staff to achieve performance, and service standards. Support training and onboarding of new team members. Handle on‑shift resourcing adjustments as needed (breaks, rotations). Guest Experience Uphold and deliver exceptional guest service experience reflective of Trippas White Group standards. Respond professionally and promptly to guest feedback or service recovery situations. Ensure product knowledge and service etiquette is consistent across the team. Management & Compliance Assume operational responsibility for theatre bars and associated guest areas. Conduct pre‑shift briefings, compliance checks, and incident reporting as per company standards. Maintain RSA compliance. Required Skills & Experience 1–2 years’ experience in a similar role would be an advantage. Operational knowledge of bar service, cash handling, and POS systems. Demonstrated ability to manage service in a time‑sensitive, high‑pressure environment. Barista experience is advantageous. Excellent communication, interpersonal and conflict resolution skills. Confidence making decisions independently while knowing when to elevate. Exceptional grooming, personal presentation, and a professional demeanour. What We Offer A dynamic role in Australia’s most Iconic venue. Supportive and collaborative team environment. Opportunities for development and advancement. Generous Employee discounts across Trippas White Group venues. Around the clock access to Employee Assistance Program. Discounted rates with corporate partners of Trippas White Group Trippas White Group is an Equal Opportunity Employer and encourages Indigenous and First Nations Australians to apply. #J-18808-Ljbffr
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