Custom Account Project Manager

vor 2 Monaten

Wartberg an der Krems, Österreich Cytiva Vollzeit € 60.000

Working at Cytiva means being at the forefront of providing new solutions to transform human health. The Principal Services Business Development Manager for Cytiva will build technical credibility for the Cytiva Cell Culture business by providing scientific, strategic, and business support of upstream customers for cell line (CLD) and cell culture media development (CCMD) services. This position will work closely with the commercial sales teams, FAS, Product Management, and the Director of Services. This role will encompass business development, strategy, and support of growth initiatives.

This position is part of the global Technical Program and Project Management Team and will be fully remote. Assure Cytiva/HyClone customers received world class customer service regarding the logistical aspects of custom made products.
Support Custom Account Project Managers to facilitate creation of and maintain custom product specifications for main product lines, Media, Processed Liquid and Buffers (PL&B) and Serum.
Manage custom media and sera projects
Answer customer, sales representative, and account support questions relating to custom product specifications and overall Cytiva Cell Culture manufacturing capabilities.
Represent Customer Support Team for customer product failure investigations
Support and participate in continuous improvement projects and submit routine ideas
Maintain department standard work files and work with Contract Review Team Leader to assure team compliance
Other activities as directed by management

Fluent in English
We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement.

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