Aktuelle Jobs im Zusammenhang mit Senior Technical Support Engineer - Melbourne - Zendesk
-
Technical Support Engineer
vor 2 Wochen
Melbourne, Österreich Siemens Mobility VollzeitAt Siemens Mobility, we empower transport providers worldwide to realize sustainable mobility solutions. As a leading technology company, we combine the real and digital worlds like no other in rail. In an open ecosystem, we bring together rolling stock, rail infrastructure, customer service, and software to enable sustainable, comfortable, and...
-
Technical Support Engineer
vor 2 Wochen
Melbourne, Österreich Siemens Mobility VollzeitAt Siemens Mobility, we empower transport providers worldwide to realize sustainable mobility solutions.As a leading technology company, we combine the real and digital worlds like no other in rail.In an open ecosystem, we bring together rolling stock, rail infrastructure, customer service, and software to enable sustainable, comfortable, and cost-effective...
-
Senior Technical Services Engineer
vor 14 Stunden
Melbourne, Österreich Yokogawa VollzeitElectrical/Electronic Engineering (Engineering)Full timeAre you ready to lead and manage a team of talented engineers in delivering exceptional technical services and solutions? Yokogawa Australia is seeking a dynamic and experienced Senior Services Engineer to join our team in Melbourne. If you're passionate about driving excellence in project execution and...
-
Senior Support Engineer
vor 2 Monaten
Melbourne, Österreich HashiCorp VollzeitThis is a Senior Support Engineer role with one of the leading companies in AU right now 🔥 -- HashiCorp -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at HashiCorp 🧐🧐**About HashiCorp** HashiCorp solves development, operations, and security challenges in...
-
Technical Support Engineer
vor 1 Woche
Melbourne, Österreich Regional Express (Rex) VollzeitAn excellent opportunity exists for a suitably qualified individual to join Pel-Air as a full-time B1 Technical Support Engineer.This position can be based at Sydney, Wagga Wagga, Ballarat or Melbourne.Description of Position DutiesProvide technical support to Engineering and Flight Operations for the Aircraft Fleet.(PC24, B300/200, Piper and Cessna)Assist...
-
Senior Technical Services Engineer
vor 1 Woche
Melbourne, Österreich Yokogawa Electric Corporation VollzeitSenior Technical Services EngineerNot just a job, but a career Yokogawa, award winner for 'Best Asset Monitoring Technology' and 'Best Digital Twin Technology' at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.Our aim is to shape a better future for our...
-
Senior Premier Support Engineer
vor 1 Woche
Melbourne, Österreich Zendesk, Inc. VollzeitJob DescriptionWho we're looking forAre you an ambitious and experienced IT professional proficient in Korean?Zendesk is seeking a Senior Premier Support Engineer to join our world-class team in Melbourne, Victoria, Australia. We aim to provide flawless customer service, and we're looking for someone who can help us achieve this with their hard-working...
-
Senior Premier Support Engineer
Vor 5 Tagen
Melbourne, Österreich Zendesk, Inc. VollzeitJob DescriptionWho we're looking forAre you an ambitious and experienced IT professional proficient in Korean?Zendesk is seeking a Senior Premier Support Engineer to join our world-class team. We aim to provide flawless customer service, and we're looking for someone who can help us achieve this with their hard-working nature and proven track record.What...
-
Senior Support Engineer Ii
vor 2 Wochen
Melbourne, Österreich Company VollzeitHashiCorp is looking for an experienced customer facing engineering professional to join its Vault Support Engineering team.This is an exciting opportunity to join a small team and have a direct impact on HashiCorp's fast growing business.This highly visible position will be an integral part of both the support engineering and Vault Open Source/Enterprise...
-
Enterprise Technical Support Engineer
vor 3 Wochen
Melbourne, Österreich Apple Inc. VollzeitEnterprise Technical Support Engineer - Tier 3Imagine what you could do here.At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly.Bring passion and dedication to your job and there's no telling what you could accomplish!The people here at Apple don't just craft products - they build the kind of...
-
Senior Premier Support Engineer
Vor 5 Tagen
Melbourne, Österreich Zendesk Pty Ltd (Australia) VollzeitSenior Premier Support EngineerApplylocations: Melbourne, Australiatime type: Full timeposted on: Posted 2 Days Agojob requisition id: R28879Job DescriptionWho we're looking forAre you an ambitious and experienced IT professional proficient in Korean?Zendesk is seeking a Senior Premier Support Engineer to join our world-class team in Melbourne, Victoria,...
-
Technical Support Engineer
vor 2 Wochen
Melbourne, Österreich Clenergy (Xiamen) Technology Co., Ltd. VollzeitOur partners count on us before, during and after the installation.Ready to Power a Greener Future?Join Clenergy!At Clenergy, we lead innovation in the renewable energy industry with over 17 years of excellence in Australia.As market leaders with a global presence and multi-awarded as Australia's Top Mounting Manufacturers for 2023 and 2024, we shape the...
-
Technical Support Engineer
vor 2 Wochen
Melbourne, Österreich Clenergy (Xiamen) Technology Co., Ltd. VollzeitOur partners count on us before, during and after the installation.Ready to Power a Greener Future? Join Clenergy! At Clenergy, we lead innovation in the renewable energy industry with over 17 years of excellence in Australia. As market leaders with a global presence and multi-awarded as Australia's Top Mounting Manufacturers for 2023 and 2024, we shape the...
-
Technical Support Engineer
vor 3 Wochen
Melbourne, Österreich Clenergy (Xiamen) Technology Co., Ltd. VollzeitOur partners count on us before, during and after the installation.Ready to Power a Greener Future?Join Clenergy!At Clenergy, we lead innovation in the renewable energy industry with over 17 years of excellence in Australia.As market leaders with a global presence and multi-awarded as Australia's Top Mounting Manufacturers for 2023 and 2024, we shape the...
-
Technical Support Engineer
vor 2 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitOur partners count on us before, during and after the installation.Ready to Power a Greener Future?Join Clenergy!At Clenergy, we lead innovation in the renewable energy industry with over 17 years of excellence in Australia.As market leaders with a global presence and multi-awarded as Australia's Top Mounting Manufacturers for 2023 and 2024, we shape the...
-
Technical Support Engineer
vor 1 Woche
Melbourne, Österreich Tideri Jobbörse VollzeitOur partners count on us before, during and after the installation.Ready to Power a Greener Future?Join Clenergy!At Clenergy, we lead innovation in the renewable energy industry with over 17 years of excellence in Australia.As market leaders with a global presence and multi-awarded as Australia's Top Mounting Manufacturers for 2023 and 2024, we shape the...
-
Senior Premier Support Engineer
vor 1 Woche
Melbourne, Österreich Tideri Jobbörse VollzeitJob Description Who we're looking for Are you an ambitious and experienced IT professional proficient in Korean?Zendesk is seeking a Senior Premier Support Engineer to join our world-class team in Melbourne, Victoria, Australia.We aim to provide flawless customer service, and we're looking for someone who can help us achieve this with their hard-working...
-
Lead Support Engineer
vor 1 Tag
Melbourne, Österreich Australian Bureau Of Meteorology VollzeitThe Bureau of Meteorology is seeking a qualified Senior End User Computing (EUC) Support Engineer Lead to provide Level 1 & Level 2 Information and Communications Technology (ICT) technical support in all its offices – Nationwide (including Bureau remote offices) as part of a team spread across multiple offices.The successful applicant will be a key member...
-
Melbourne, Österreich Amazon VollzeitThis is a Technical Support Engineer, Amazon Robotics Technical Support (ARTS) role with one of the leading companies in AU right now 🔥 -- Amazon -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Amazon 🧐🧐**DESCRIPTION** Are you inspired by invention? Is...
-
Technical Support Engineer Iii
vor 3 Wochen
Melbourne, Österreich Tns Inc. VollzeitTechnical Support Engineer IIIApply locations AUS - Virtual - Australia Australia time type Full time posted on Posted Yesterday job requisition id R2070An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.Come join the excellence!OverviewTNS' Technical Delivery team...
Senior Technical Support Engineer
vor 3 Monaten
We are seeking a highly experienced and dedicated Senior Technical Support Engineer to join our outstanding team at Zendesk. As a support guru, you will have the opportunity to provide technical guidance to our customers through various channels of communication, including messaging, email, phone, video conference, forums, and social media platforms like Twitter. You will play a crucial role in troubleshooting issues, assisting both external customers and internal colleagues, and becoming an expert in our products.
What you'll be doingUsing your exceptional troubleshooting skills to assess, address, and follow up on customer issues, ensuring prompt resolution.
Collaborating with cross-functional teams to determine the root cause of complex technical problems and successfully implement solutions
Empowering end-users by guiding them to support themselves using our knowledge base
Communicating with customers in a compassionate, responsive, and resourceful manner, ensuring a flawless customer service experience
Replicating and documenting customer issues for further investigation and analysis
A proven track record of at least 5 years in technical support, demonstrating your expertise in providing world-class customer service for cloud (SAAS) software products.
Excellent organisational, written, and oral communication skills, enabling you to convey technical concepts effectively to users of all levels.
Demonstrated capability in efficiently balancing multiple customer issues with a sense of urgency.
A desire to continuously learn and master new technologies, as well as the ability to teach and share your knowledge with others.
Fluent written and spoken English, allowing you to communicate seamlessly with our global customer base.
Excellent customer service skills, including empathy, accuracy, and conscientiousness.
Ability to evaluate, troubleshoot, and follow up on customer issues, ensuring their successful resolution.
Proficient in replicating and documenting customer issues for further analysis and support.
Basic knowledge of various mobile platforms, such as iOS and Android.
Solid technical support experience, preferably in a customer service role.
Familiarity with HTML, XML, JavaScript, or CSS.
Experience with RESTful API and authentication technology (SAML, JWT).
Solid understanding of SaaS integrations and troubleshooting in a SaaS environment.
#LI-MJ1
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiencesâand we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.
Zendesk is an equal opportunity employer, and weâre proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.
