Frontline Team Leader

Gefunden in: beBee S AU - vor 4 Wochen

Broken Hill, Österreich YMCA NSW Vollzeit
  • Great working environment
  • Full Time opportunity with flexible working hours
  • Kick start your career with The Y

Our Frontline Team Leader needs to be passionate about creating awesome experiences and building strong relationships within the team and community at The Y Broken Hill Regional Aquatic Centre.

About the role

Lead, supervise and management of customer service staff as well as the administration and management of services, programs, facilities and procedures related to your area of work. The successful applicant will report to Cluster Centre Manager. The role will also be responsible for managing our birthday parties including bookings and rosters.

This position operates 19 hours in a front-facing role at the front desk, with the remaining hours to continuously monitor and improve membership, accounts, debtors and admin processes.

The successful applicant will be required to work a 38 hour a week flexible roster, Monday to Friday, including occasional mornings, evenings and weekend work based on business needs..

You will come with the following:

  • Previous experience in an administrative/customer service role
  • Multi-skilling and an ability to deal with a potentially busy and demanding environment
  • Excellent interpersonal skills
  • Computer skills and experience with Microsoft Word and Excel
  • Relevant tertiary qualifications
  • Previous experience in a similar role
  • First Aid and CPR

What we would like you to have:

  • Swim Teacher Qualification / Pool Lifeguard certificate
  • Previous experience in an aquatic facility

Why the Y?

  • Free Gym Membership
  • Detailed induction with ongoing support and training
  • Opportunity to contribute to the development of areas you are passionate about
  • YMCA Employee benefits including; free gym membership, uniform, and other great benefits
  • Be part of a family, not just another staff member
  • Opportunity for career progression within YMCA NSW, multiple development pathways available within the Recreation industry

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