Clinical Specialist

vor 4 Wochen

Sydney, Österreich Fortive Corporation Vollzeit

Responsible for executing the Clinical Education strategy to provide ongoing support to customers in order to achieve maximum utilization of ASP products and increase customer satisfaction and loyalty. Work with demand generation and clinical education representatives to provide second level support, training and support on ASP products and / or processes based on international standards and recommendations to our customers. Develop strong clinical relationships with key opinion leaders to better understand the needs of the clinical education market. Develop and standardize processes and tools across the region in collaboration with business leader and key business partners. Identify opportunities for Low Temp. Sterilization (LTS) and Steam Monitoring Consumables. Perform annual PQ validations for LTS as required.

Duties and Responsibilities:

  • Develop educational programs and content to provide clinical support and expertise to CSSD staff, nurses, and other professionals on ASP products and scientific issues related to endoscope sterilization and reprocessing;

  • Stay up-to-date on best practices and guideline updates in the CSSD and spread this knowledge throughout the ASP organization;

  • Implement the educational tools provided to demonstrate the proper use of the products to customers;

  • Use and update the sales force dashboard monthly to monitor clinical education activities and execute actions to maintain goals;

  • Identify business opportunities for ASP and provide information on competitive products;

  • Prepare report of education plans and suggest improvements based on customer needs;

  • Coordinate and participate as a speaker in product trainings and contribute to the development of subject matter experts for participation in professional education events;

  • Work closely with your Product Specialist to identify opportunities for LTS;

  • Work closely with your Product Specialist to identify opportunities and implement sales strategy for Steam Monitoring Consumables;

  • Perform annual PQ validations for LTS as required;

Qualifications:

  • Bachelor's Degree

  • College degree (health care discipline preferred i.e. nursing, CSSD, bioengineer, Surgical instrumentation, dentistry, pharmacy, or biochemistry);

  • Desirable postgraduate degree in health specialty or related field

Years of Related Experience:

  • A minimum of five 5 years of health care experience is required.

  • Clinical experience in sterilization and / or high-level disinfection (desired)

Knowledge, Skills, Abilities, Certifications/Licenses, and Affiliations :

  • Focus on the customer: creating positive relationships and partnerships with clients, key opinion leaders and technical associations.

  • Market insight and customer understanding - Learn about the market segments and their drivers so that you can define the Clinical Education service levels to be included as part of ASP's total value proposition.

  • Communication and collaboration: Clearly articulate customer need and market dynamics to the business leadership team. Collaborate with key business partners to achieve business goals. Demonstrates strong interpersonal skills in developing relationships with diverse stakeholders throughout the business.

  • Strategic Thinking - demonstrates understanding of healthcare environment practices, standards, and policies and identifies impact on business goals, makes recommendations to support key initiatives.

Fortive Corporation Overview.

Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

This position is also eligible for bonus as part of the total compensation package.

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