Business Intelligence Developer, Visa Managed Services

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

About the role:

Do you want to be a part of Visa’s fastest growing team in Australia and New Zealand?  Do you enjoy delivering and getting things done? Do you want to make positive impacts for customers and accelerate the pace of innovation in the payments industry? If so, Visa Managed Services (VMS) is the team for you.

The VMS team is all about delivery, implementation, and execution.  We create squads of delivery consultants to embed within our clients’ organizations to help them deliver better results, faster.’

If you're a Data Analyst who loves data, creating insights using dashboards, solving challenging business problems, and want to use your skills for the greater good… then we have the perfect role for you

Why join us:

• This role will support a key strategic client in Australia helping them deliver on their large-scale data agenda.
• Visa Managed Services is our fastest growing team in Australia and New Zealand – we’ve grown 10x in less than 2 years – and always have fun projects on the horizon to sink our teeth into
• We get to work with incredible people every day.  We’re a team of intrapreneurs who work hard, have fun, and get stuff done.
• We are a people business where the people are our product.  As a result, all our people leaders are 100% dedicated to ensuring a positive employee experience.  We attract top talent and are manically focused on developing and retaining that talent at Visa.
• We are committed to building a diverse team with an inclusive culture that reflects the communities we work in
• We’re a global company and VMS is a global focus area for Visa. Once established in our Australia team, you’ll have the opportunity to explore roles focused on scaling our VMS business around the world.
• We support flexible working options and industry leading compensation & benefits.

Join us and make a difference today.

What you will be doing:

Ideally based in Melbourne but with hybrid work options, the Business Intelligence Developer will develop and maintain dashboards to understand the performance of various product portfolios. Your responsibilities will include transforming data for use in creation, maintenance, and automation of the dashboards. You will work closely with the Delivery Lead and Client Portfolio Analytics lead to build the visualisations based on prioritised use cases.

In this role you will:

• Explore our clients’ data infrastructure and systems and build dashboards to deliver high quality, fit-for-purpose, and insightful data visualisations.
• Work with portfolio leads to build views that align to prioritised data use cases.
• Developing and uplifting QlikSense dashboards
• End-to-end responsibility to identify, develop, and distribute business insights and analytics to support a growth agenda.
• Deliver timely, accurate analysis and communicate insights to drive business performance.
• Lead the development of business intelligence standards for product portfolios.
• Engage with senior stakeholders to build and deliver fit-for-purpose reporting solutions.

What you will bring:

Key competencies:

• Solution-mindset – Applying creative problem-solving techniques and championing a client-first approach to customer insights when opportunities and challenges arise to meet specific business objectives.
• Active Contributor to Team Success – Strong team orientation with a collaborative, diplomatic, and flexible style. Able to work effectively in a matrixed organization.
• Tenacity – Self-motivated, results-oriented individual with the ability to progress multiple priorities concurrently.
• Building Strategic Work Relationships - Excellent client engagement and relationship management skills with a collaborative approach to stakeholder management
• Driving Execution – Motivated by delivery and with a high attention to detail.

What you will need to be successful:

• Proficient in SQL at an intermediate to advanced level.
• Experience working on data platforms like Teradata, with experience in any cloud environment highly preferred.
• Experience in data visualisation is required, QlikSense is highly preferred.
• Experience in analytics programming languages (e.g., Python, Pyspark) is highly preferred.
• Advanced skills in the ability to effectively communicate a story through data (visualisations, storytelling)
• Adept at data crunching, and passionate about unearthing significant patterns and meaningful insights.
• An eye for accuracy, the ability to self-manage multiple data sets and data requests, and flexibility to respond quickly.

You’re not expected to have 100% of these skills. At Visa a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

What will also help:

• High performance delivery focus with a high attention to detail
• Strong communication skills to make complex concepts accessible for business stakeholders.
• Ability to influence and collaborate at all levels without relying on hierarchy.
• Strong team orientation with a collaborative, diplomatic, flexible style and able to work effectively across multiple teams.
• Strong analytical skills with the ability to collect, organize, analyse, and disseminate significant amounts of information with attention to detail and accuracy.
• Outcome orientated, persistence to challenge the status quo and deliver customer results.
• A Growth mindset, constantly striving to learn and develop.
• Excellent client engagement and relationship management skills with a collaborative approach to stakeholder management
• Innovation minded with high problem-solving skills, with demonstrated intellectual and analytical rigor.
• Self-motivated, results-oriented individual with the ability to progress multiple priorities concurrently.

Why Work with us:

• We are known for offering industry-leading compensation.
• We have state of the art offices in Melbourne, Sydney, and Auckland
• We provide world class benefits including:
  • Mental health and wellbeing resources to all employees
  • Generous annual leave plus carers leave, parental leave, baby bonding leave, and pregnancy loss leave, among others
  • Paid volunteering leave & employee referral program cash awards.
  • Ability to work from another location for up to 1 month each year.
• Global company with global opportunities. We can share endless stories of how we’ve supported our employees to accelerate their career progression and pursue opportunities in other geographies around the world.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.