Principal Client Architect

Vor 5 Tagen

Sydney, Österreich NTT Vollzeit

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion â itâs a place where you can continue to grow, belong, and thrive.

Your career here is about believing in yourself and seizing new opportunities and challenges. Itâs about expanding your skills and expertise in your current role and preparing yourself for future advancements. Thatâs why we encourage you to take every opportunity to further your career within our great global team.

Grow Your Career with NTT DATA

The Principal Managed Services Delivery Services Architect is responsible for ensuring that all the service aspects during a complex transition and transformation project are fully covered and the solution can be successfully delivered in alignment with the service delivery capabilities of NTT Managed Services and other involved parties.

This role is accountable and responsible for setting up the service model by being involved in early Sales Engagement, Service Design and Service Transition processes.

What you'll be doing

Key Roles and Responsibilities: 

Early Pre-Sales engagement: 

  • Participate in complex deals during the pre-sales phase for service design consultancy
  • Review the commercial proposal and SoW to detect any flaw or misalignment with the NTT Managed Services delivery capabilities

Service design: 

  • Responsible for the service takeover strategy definition
  • Identify current service issues with the incumbent service provider
  • Define the service aspects that need to be gathered during a due diligence
  • Determine the knowledge transfer strategy
  • Define the quality acceptance criteria for the service transition
  • Ensure customer expectations will be met and aligned with the NTT Managed Services delivery capabilities including Monitoring, Patching, and Backup solutions
  • Adapt standard process when needed in order to cover customer requirements, always being aligned with the NTT MS service delivery capabilities

Service Transition: 

  • Understand Customer Vital Business Functions and how NTT MS assets will underpin them.
  • Make sure that customer business processes and end-to-end services are known and understood within the organisation during the project lifecycle
  • Responsible for the service model documentation, which may include:
  • Identify current services issues with the incumbent service provider
  • Define the service aspects that need to be gathered during a due diligence
  • Determine the knowledge transfer strategy
  • Define the quality acceptance criteria for the service transition
  • Produce the Service Design Document, the key project deliverable in terms of service aspects and processes

Knowledge, Skills and Attributes:

  • Ability to work in line with best practice in complex environments and within tight time constraints
  • Ability to work under pressure
  • Ability to build excellent working relationships with both internal and external stakeholders
  • Excellent communication and presentation skills
  • Ability to demonstrate conceptual technology knowledge

Academic Qualifications and Certifications:

  • Bachelorâs or equivalent degree
  • ITIL certifications
  • Relevant industry / technical certifications

Required Experience:

  • Extended demonstrated experience gained in a similar position
  • Extended demonstrated experience gained within an IT environment and ITIL based Service Management
  • Extended demonstrated experience in Hosting and Managed Service Business
  • Extended demonstrated experience in Public Cloud and/or PCI compliance environments
  • Extended demonstrated experience in managing key accounts

Workplace type:

Hybrid Working

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today

  • Associate Principal Architect

    vor 1 Woche

    Sydney, Österreich Mega Recruitment Vollzeit

    Consistently setting the benchmark in the industry for over two decades, our client is known for their excellence in design and robust, innovative buildings. They have an outstanding portfolio and a reputation for fostering a collaborative and dynamic workplace culture, where each team member plays a pivotal role in their achievements.  At the heart of...

  • Principal Client Architect

    vor 3 Wochen

    Sydney, Österreich Applicable Limited Vollzeit

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Domain Principal Architect

    vor 2 Monaten

    Sydney, Österreich Onset Group Vollzeit

    Job DescriptionIn the vibrant cities of Australia, an exciting opportunity awaits for a visionary architect ready to shape the digital future.Domain Principal ArchitectSydney Based (1/2 days in Office, 3/4 days WFH)$300K packageYour role is pivotal, driving innovation and strategy alignment across a diverse portfolio, impacting over 400 technologists and...

  • Domain Principal Architect

    vor 3 Wochen

    Sydney, Österreich Onset Group Vollzeit

    Job DescriptionIn the vibrant cities of Australia, an exciting opportunity awaits for a visionary architect ready to shape the digital future.Domain Principal ArchitectSydney Based (1/2 days in Office, 3/4 days WFH)$300K packageYour role is pivotal, driving innovation and strategy alignment across a diverse portfolio, impacting over 400 technologists and...

  • Lead architect

    vor 1 Woche

    Sydney, Österreich Hyre. Vollzeit

    Lead Architect/Principal SRE Engineer - Re-Platforming Programme - Competitive + Bonus Location: Any major city with a tech hub As the Lead Architect/Principal SRE Engineer you will be tasked with enhancing reliability and operability of mission-critical services. You will lead technical aspects of large-scale solutions & tooling and collaborate with senior...

  • Principal Solution Architect

    vor 4 Wochen

    Sydney, Österreich Innovate IT Consultancy Vollzeit

    Principal Solution Architect / Business Analyst Architects (Information & Communication Technology) Role: Business AnalystLocation: Anywhere inAustraliaTotal Experience: 10+ YearsBudget: AUD 114,000 Inclusive of super per year.Job Discription:The Business Analyst / Domain Consultant supports the delivery of a project and initiatives. The role requires...

  • Principal Solution Architect

    vor 3 Wochen

    Sydney, Österreich Innovate IT Consultancy Vollzeit

    Principal Solution Architect / Business Analyst Architects (Information & Communication Technology) Role: Business AnalystLocation: Anywhere inAustraliaTotal Experience: 10+ YearsBudget: AUD 114,000 Inclusive of super per year.Job Discription:The Business Analyst / Domain Consultant supports the delivery of a project and initiatives. The role requires...

  • Principal F5 Engineer/Architect

    vor 3 Wochen

    Sydney, Österreich Nixil Pty Vollzeit

    Work options: On-siteSecurity Clearance Required For This RoleMust have at least Negative Vetting 1 (NV1) security clearance, NV2 preferred.Must be an Australian CitizenMon to Fri - office hoursAbout UsAt Nixil we’re at the forefront of cutting-edge network solutions. As a technology leader, we empower businesses with robust F5 Load Balancer...

  • Principal F5 Engineer/Architect

    Vor 7 Tagen

    Sydney, Österreich Nixil Pty Vollzeit

    Work options: On-siteSecurity Clearance Required For This RoleMust have at least Negative Vetting 1 (NV1) security clearance, NV2 preferred.Must be an Australian CitizenMon to Fri - office hoursAbout UsAt Nixil we’re at the forefront of cutting-edge network solutions. As a technology leader, we empower businesses with robust F5 Load Balancer...

  • Principal F5 Engineer/Architect

    vor 2 Wochen

    Sydney, Österreich Nixil Pty Vollzeit

    Security Clearance Required for this role:Must have at least Negative Vetting 1 (NV1) security clearance, NV2 preferred.Must be an Australian CitizenMon to Fri - office hoursAbout UsAt Nixil we’re at the forefront of cutting-edge network solutions. As a technology leader, we empower businesses with robust F5 Load Balancer infrastructure. Join our dynamic...

  • Senior Principal Enterprise Architect

    vor 1 Tag

    Sydney, Österreich NTT Vollzeit

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT DATAThis is a...

  • Principal Azure Consultant

    vor 3 Wochen

    Sydney, Österreich Nuage Technology Group Vollzeit

    Consultants (Information & Communication Technology) Principal Azure Consultant - Networking and SecurityAre you ready to step into a pivotal role with a top-tier client as they expand their business into the US and Europe? We are partnering with a leading global enterprise to find a Principal Consultant to replace one of their Technical Founders,...

  • Principal Cloud Consultant

    vor 2 Wochen

    Sydney, Österreich Green Light Vollzeit

    Architects (Information & Communication Technology) Principal Cloud Consultant Green Light are looking for an Principal Cloud Consultant with leadership skills to join our Client Delivery Team in Sydney. As the Principal Cloud Consultant you will be responsible for guiding our customers across Australian though their cloud adaption journeys. You will...

  • Principal Azure Consultant

    vor 3 Wochen

    Council of the City of Sydney, Österreich ClearCompany Vollzeit

    As a Principal Consultant, you will lead a team of exceptional engineers in Australia, working with global clients across a 95% cloud environment.Principal Azure Consultant - Networking and Security Are you ready to step into a pivotal role with a top-tier client as they expand their business into the US and Europe? We are partnering with a leading global...

  • Head of Industry Principal Architects, Retail/Manufacturing/Healthcare

    vor 1 Monat

    Sydney, Österreich Google Vollzeit

    Head of Industry Principal Architects, Retail/Manufacturing/Healthcare Architects (Information & Communication Technology) For Australia candidates: At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google’s technology, platforms and...

  • Platform Architect

    vor 1 Monat

    Sydney, Österreich Ethan Vollzeit

    Architects (Information & Communication Technology) As the Platform Architect at ETHAN Global, you'll play a crucial role in shaping the day-to-day operations and architecture of our Cloud offerings including our Datacentre, Network and Compute environments. Working closely with key stakeholders and technical teams, you'll guide all customer outcomes with...

  • Platform Architect

    vor 3 Wochen

    Sydney, Österreich Ethan Vollzeit

    Architects (Information & Communication Technology) As the Platform Architect at ETHAN Global, you'll play a crucial role in shaping the day-to-day operations and architecture of our Cloud offerings including our Datacentre, Network and Compute environments. Working closely with key stakeholders and technical teams, you'll guide all customer outcomes with...

  • Architect

    vor 2 Monaten

    Sydney, Österreich Buchan Group Vollzeit

    Share this job as a link in your status update to LinkedIn. Position Title Architect Employment Type Permanant Location Sydney - Sydney, NSW 2010 AU (Primary) Job Description We're looking for an experienced and talented mid-level Architect to join our Sydney studio in a role that will see you work across a range of exciting projects, including...

  • Architect

    vor 3 Wochen

    Sydney, Österreich Buchan Group Vollzeit

    Share this job as a link in your status update to LinkedIn. Position Title Architect Employment Type Permanant Location Sydney - Sydney, NSW 2010 AU (Primary) Job Description We're looking for an experienced and talented mid-level Architect to join our Sydney studio in a role that will see you work across a range of exciting projects, including...

  • Senior Principal Engineer

    vor 2 Monaten

    Sydney, Österreich Atlassian Vollzeit

    Senior Principal Software Engineer - Jira Experience PlatformEngineering | Sydney, Australia | Remote, Remote | Full-TimeAtlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it's necessary...