Senior Product Manager – Public Sector

Vor 4 Tagen


Melbourne, Österreich ServiceNow Vollzeit
Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

Team 

Serving public sector and other customers with regulatory needs is an integral part of ServiceNow’s business and future growth trajectory. ServiceNow is a leading provider of digital workflows for many federal, state, and local government agencies in Australia. To help these organizations successfully fulfill their missions and deliver better experiences to citizens and constituents, ServiceNow provides specialized cloud environments that meet and exceed data and security regulations and policies of our customers. 

Role

In this role, you will be responsible for the success of Australian and New Zealand customers with regulatory and enhanced data security needs. You will work directly with these customers, industry partners, and internal teams to understand their pain points and grow the business. You will own the P&L for our ServiceNow Protected Platform – Australia (SPP-AU), our local regulated cloud for ANZ. As the owner of this environment, you will develop the product strategy, stay abreast of changing government regulations around data, cybersecurity and AI and maintain the product roadmap. In addition, you will directly influence the roadmap of the ServiceNow Platform and suite of SaaS applications to better serve this specialized segment of customers.

Reporting to Product Lead – Emerging Markets, Regulated Markets & Public Sector Industry, you will be a key member of a team that drives the growth of ServiceNow’s public sector business.

What you get to do in this role

  • Understand the unique needs and pain points of ANZ Public Sector and other regulated customers
  • Be an evangelist on our cloud offerings in ANZ, conducting discovery, collecting customer feedback, understanding common asks and prioritizing needs across the ServiceNow portfolio
  • Influence and coordinate across sales, legal, security, marketing, FP&A and other product managers to deliver the best experience for ANZ regulated customers
  • Define and execute product strategy and roadmap for the SPP-AU environment
  • Drive P&L accountability for the SPP-AU environment
  • Support monitoring competitive intelligence as input into product strategy
  • Serve as a subject matter expert and central point of contact for company-wide programs relevant to SPP-AU
Qualifications

Basic Qualifications

  • Minimum of 5 years of B2B Product Management Experience 
  • Australian Citizenship and located within Australia, with the ability to obtain Baseline security clearance
  • Demonstrated aptitude for leading by influence with both business (e.g., sales, marketing, finance) and technical (e.g., engineering) stakeholders
  • Sense of ownership for both identifying the right problem to solve and driving towards a solution
  • Ability to work in a complex, ambiguous and dynamic environment
  • Exceptional communication skills, both verbally and in slides; premium for precision and clarity of language

Preferred Qualifications

  • Experience working with B2B technology products
  • Experience working with the Australian government
  • As-a-Service product experience (familiar with SaaS, PaaS, IaaS products)

Note: This position requires the Australian Baseline Security Clearance. If offered employment, you must be willing to complete and successfully pass the adjudication process. Australian citizens currently residing in Australia for at least the past 3 years will be considered.

Why ServiceNow

ServiceNow's DNA is built in purpose and values. We offer a culture of belonging, inclusivity, collaboration, and customer focus. 

Work-life balance and well-being are our topmost priorities.

We offer flexible work arrangements. 

We provide competitive compensation, generous benefits, and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong in aptitude and attitude can grow their careers through working with some of the most advanced technologies and talented professionals in the business.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.



  • Melbourne, Österreich Cognizant Vollzeit

    Do you want to engineer modern organisations to improve everyday life? We invite you to come on board at this exciting time to join our Public Sector and Healthcare team. Position summary: Public Sector Account Manager (12 month contract role) We are currently hiring for all levels (Senior Manager, Manager, Senior Consultant) within the Healthcare and...


  • Melbourne, Österreich Public Sector People Vollzeit

    Public Sector People are assisting a inner suburb local council in recruiting a Full time Event permit officer for a 3 month contract with a Hybrid arrangement.ResponsibilitiesManage customer enquiries for event permits via calls, emails, and Oracle CRM system.Administer small to medium event permits for Council.Maintain accurate event permit records and...


  • Melbourne, Österreich Cognizant Vollzeit

    Do you want to engineer modern organisations to improve everyday life? We invite you to come on board at this exciting time to shape and lead major engagements in Public Sector and Healthcare organisations.Position summary:Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping...


  • Melbourne, Österreich Palo Alto Networks, Inc. Vollzeit

    Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re...


  • Melbourne, Österreich Palo Alto Networks Vollzeit

    Strategic Account Director - Public Sector, VICFull-timeJob Country: AustraliaOur MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of...


  • Melbourne, Österreich Palo Alto Networks Vollzeit

    Strategic Account Director - Public Sector, VICFull-timeJob Country: AustraliaOur MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of...


  • Melbourne, Österreich Palo Alto Networks, Inc. Vollzeit

    Our MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for...


  • Melbourne, Österreich Cognizant Vollzeit

    Do you want to engineer modern organisations to improve everyday life? We invite you to come on board at this exciting time to shape and lead major engagements in Public Sector and Healthcare organisations. Position summary: Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to...


  • Melbourne, Österreich Palo Alto Networks Vollzeit

    Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re...


  • Melbourne, Österreich Qualtrics Vollzeit

    At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit,...


  • Melbourne, Österreich Snowflake Vollzeit

    Build the future of data. Join the Snowflake team.ABOUT THE ROLE The Account Executive is responsible for building client relationships within the Victorian Public Sector.  People who excel at this job have the ability to develop relationships with key customers and partners, develop requirements with the client that reflect Snowflake’s unique...


  • Melbourne, Österreich Public Sector People Vollzeit

    Public Sector People are working closely with a council in the northern suburbs to recruit a Customer Service OfficerPosition: Customer Service OfficerDuration: 6 monthsPart Time: 25 hours per weekLocation: Northern SuburbsRate: $34.79 per hour + SuperKey ResponsibilitiesTo provide excellent first-point-of-contact service to customers contacting the Council....


  • Melbourne, Österreich Public Sector People Vollzeit

    Public Sector People are working closely with a council in the south-east to recruit a Local Laws Administrator. This is a temporary role from 15th July - 6th September 2024.The Key Responsibilities -Process parking permits, footpath permits and animal registrations.Provide customer service to internal and external customersUndertake general administration...


  • City of Melbourne, Österreich Department of Work & Pensions Vollzeit

    Senior Product Manager: Pay up to 77,740 plus up to 28.97% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. We have an exciting opportunity for Senior Product Manager to join our Hybrid Cloud Services team. We are designing, developing and operating, the DWP Strategic hosting...

  • Senior Product Manager

    vor 4 Wochen


    Melbourne, Österreich ClearCompany Vollzeit

    Join a top Australian organisation as a Senior Product Manager to drive growth within their Health Insurance Business.The CompanyOur client is a renowned Australian company providing superior products and services across various sectors that support many Australians daily. They are offering an exciting opportunity for an experienced Product Manager within...

  • Senior Product Manager

    vor 4 Wochen


    Melbourne, Österreich ClearCompany Vollzeit

    Join a top Australian organisation as a Senior Product Manager to drive growth within their Health Insurance Business.The Company Our client is a renowned Australian company providing superior products and services across various sectors that support many Australians daily. They are offering an exciting opportunity for an experienced Product Manager within...


  • Melbourne, Österreich Goodhue Senior Living Vollzeit

    About the organisationFounded in the 1940's and with over 100 stores around the world, our client is a growing global retail company.About the roleReporting into the Chief Operating Officer, you will: ... About the organisationFounded in the 1940's and with over 100 stores around the world, our client is a growing global retail company.About the...


  • Melbourne, Österreich State Government of Victoria, Australia Vollzeit

    Senior Project Officer, Sector Investment Job posted: 13/06/2024 Organisation: Department of Justice and Community Safety Occupation: Projects Reference: VG/1799172JUNE2024 At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done....


  • Melbourne, Österreich Roman Health Pharmacy LLC Vollzeit

    Senior Business Operations Manager - Product & Technology (Science & AI) Melbourne, AU Are you a seasoned Senior Business Operations Manager who can bridge Product and Technology and has experience with Science & AI? If so, we would love to hear from you. This is an exciting opportunity to join a high performing business operations team and work closely...

  • Senior Lawyer

    Vor 6 Tagen


    Melbourne, Österreich Sharp and Carter Vollzeit

    Add expected salary to your profile for insightsOur Client:Our client is one of Australia’s leading specialist insurance law firms with over 700 employees nationally. With offices in Sydney, Melbourne, Brisbane, Canberra, Newcastle, Perth and Cairns, they have an unrivalled reputation across the market. Over the last decade, the firm has tripled in size to...