Customer Service Officer

Vor 3 Tagen


Melbourne, Österreich Public Sector People Vollzeit
Public Sector People are working closely with a council in the northern suburbs to recruit a Customer Service Officer

Position: Customer Service Officer

Duration: 6 months

Part Time: 25 hours per week

Location: Northern Suburbs

Rate: $34.79 per hour + Super

Key Responsibilities

  • To provide excellent first-point-of-contact service to customers contacting the Council. This will include phone, face to face and digital channels.
  • Effectively manage all enquiries, requests and complaints on all of Council's services.
  • To work across multiple sites.

Criteria:

  • Customer Service experience in a call centre/ high inbound call environment
  • Ability to engage empathetically with customers with emotionally charged issues would be highly regarded.
  • Bilingual candidates will be highly regarded.
  • Local government experience

Please select the 'APPLY' button to submit your application.

Only the candidates who are successful in progressing will be contacted.

I look forward to hearing from you #J-18808-Ljbffr

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