Network Engineer
Vor 2 Tagen
Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency.
At IPC, we are committed to attracting, nurturing and promoting diverse talent across our workforce and fostering a sense of belonging within our employee family. We don't just accept differences - it's one of our core values. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.
Come be part of the new team that delivers ground-breaking products for our clients.
www.IPC.com
Job Responsibilities:
- Developing and expanding IPC’s IP network and capability in Asia.
- Provide expertise and support coverage across the region.
- Able to work as an individual or team player in proactive fault prevention though regular equipment and network maintenance to reduce the amount of time taken to fix all customer faults.
- Traffic analysis of all nodes within Network and implement or identify necessary capacity increases to existing infrastructure.
- Network Design & Management – Design review of network infrastructure.
- Day to day liaising with GSOC, Provisioning and Projects & Design teams, drive workflow as required for delivery rapid customer service provision and fault rectification.
- Advance through dual communication; team development/self-development - transfer of technical knowledge.
- Proficient in customer service with business focused and commercial awareness.
- Liaise with IPC colleagues in Asia Pacific, Americas and European regions in the Support of World Class Customer service.
- Project Management – Manage customer installations ensuring projects are delivered on time and within budget.
- Part of a roster to monitor and handle Network faults.
- Call Out – To provide 24 hour call out support when Support customer migration/line testing activities during off-business hours and weekends as needed.
- 5 years and above relevant telecommunications and voice networking experience essential.
- University graduate with major in Engineering / Information Technology desirable.
- Experience in Support management, with a broad knowledge in fault resolution of Wide Area Networking equipment, good understanding of Voice and Data network architectures, TCP/IP and SIP protocols, VOIP/TDMoE, data communications equipment and LAN technologies.
- The ability to work closely and successfully with colleagues and customers of different cultures/nationalities/languages.
- Able to prioritise workload, flexible in approach to problems and use own initiative to achieve results.
- Providing excellent communication skills and an ability to be a key player capable of working in a highly motivated team to achieve best business practice for the company.
- Must have good working knowledge of Cisco switching & routing (CCNP certification preferred), Nokia 7750/ 7210 platforms and NFM-P/5620 SAM NMS, Netcool, Solarwinds, HPNA / HP NNMI. In addition, a thorough understanding of test tools and equipment needed to support the IPC networks.
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