ServiceNow Senior Technical Consultant
vor 2 Wochen
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At xAmplify, we're not just another technology company—we are shaping Australia's future by driving intelligent automation and human-centred technology services to deliver real impact.
As Australia's leading Integrator of Artificial Intelligence and Automation services, we specialise in smart people, smart processes, and smart technology to enable businesses on their digital transformation journey. Our mission is bold: to lead Australia's digital evolution by accelerating the safe and secure adoption of AI and Automation.
We don't pretend to do everything. Instead, we partner with the world's largest and most innovative technology companies, aggregating cutting-edge solutions to transform businesses, industries, and government services.
We are enablers. What's ours is yours, so check us out online at xAmplify.com.au.
OUR ROLE
As a sensational ServiceNow Senior Technical Consultant, you'll join our growing ServiceNow Capability and work with a diverse team, doing rad work for interesting projects. We're working to change the way our clients think about their work and the ServiceNow platform.
We do whatever we can to drive the best possible outcome for our customers – and that means you'll have the opportunity work across different parts of the software development life cycle.
As our Senior Technical Consultant, you'll represent xAmplify to our clients during requirements gathering and design phases, as well as helping to structure the delivery of the solution through to the client.
Sure, there'll be a lot of ServiceNow configuration and testing – but we like to get involved in everything from early-stage demonstrations and proof-of-concepts, to hosting requirements workshops, helping work on solution designs and test planning, through to deployment and hyper care activities.
ENGAGEMENT TYPE
Open to individuals seeking both permanent and contracting roles.
KEY ELIGIBILITY
xAmplify partners with a diverse client base, including Federal Government, Defense, Enterprise, State Government, and Private Sector. As a result, our eligibility criteria may vary depending on the projects you may undertake.
Our Federal Government and Defence Security Projects will require:
- An active Baseline (or higher) security clearance, or the ability to obtain one.
Our Enterprise, State Government, and Private Sector Projects will require:
- Full Australian working rights, which can include an appropriate visa.
If you're unsure on how your eligibility aligns, feel free to connect with us—we'd love to connect and chat
YOUR SKILLS & EXPERIENCE
At xAmplify, we look for individuals who thrive in dynamic, fast-paced environments and bring a passion for technology, problem-solving, and collaboration.
For your ServiceNow platform expertise, we're looking for you to demonstrate your knowledge in:
- At least 3 years of ServiceNow administration and development experience – ideally in multiple environments. It's hard to beat time on the tools.
- For our senior role, we consider ServiceNow System Administrator mandatory – with additional certifications like CIS or CAD mandatory.
- You likely have solid experience in tech development, working with various languages and technologies such as: HTML, CSS, Angular, HTTP, REST and SOAP communication protocols, working with SSL or designing authentication setups SAML 2.0 – let us know
- We like working across the entire SDLC – so if you've got experience defining ServiceNow requirements, building solution design documentation, or running functional workshops in an agile way, it'd be great to know about it.
- If you've got experience with practice/process frameworks such as ITIL, ISO standards, IT4IT, and the like – whilst not mandatory for the role, would be fantastic to have on board.
- We're building a high-trust, high-expectation culture within our team, aiming to help people work however the work most effectively for our clients – and that means you'll need excellent verbal & written communication skills, a high level of organisation and time management with the ability to work proactively and autonomously in a deadline-driven environment.
LOCATION
This is a remote role; however, travel may be required for project work. Work hours will align with Australian Eastern Time.
Why Work with Us?
In 2024, xAmplify was proudly recognised as a Great Place to Work, reflecting our dedication to fostering an exceptional workplace for our team. Getting AMP'D is our promise to you When you join us, you'll find a workplace designed to:
- Let you play to your strengths and grow professionally.
- Provide you with flexible working options, including hybrid arrangements, because we recognise the importance of putting you and your family first
- Support your wellbeing through our health and wellness program and a 24/7 Employee Assistance Program.
- Support your growing family via a paid parental leave program.
- Provide access to exclusive benefits, retail discounts, and rewards through our partnership with Employment Hero.
A Commitment to Diversity and Inclusion
Diversity fuels innovation. At xAmplify, we welcome applications from all backgrounds, identities, and abilities.
Ready to be part of Australia's digital evolution?
The future isn't just coming—we're creating it.
xAmplify is an advocate for diversity and inclusion, and welcomes applications from all irrespective of their gender, LGBTQI identity, ethnicity, religion, physical ability or age.
How do your skills match this job?Your application will include the following questions:
- Are you a current Australia citizen?
- Do you hold a current AGSVA Security Clearance?
- What is your expected salary including superannuation?
- What is your current notice period?
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