Operions / Service & Accounts Manager (HVAC / Air-conditioning)

vor 2 Wochen

Wien, Wien, Österreich at Vollzeit
Operations / Service & Accounts Manager (HVAC / Air-conditioning)

$78,000 – $85,000 per year + Monthly Commission

We are a growing air-conditioning and refrigeration company in Perth, specialising in the residential and commercial property management sector. Our team thrives on clear communication, teamwork, and delivering the best solutions for our clients.

At our core, we believe in:

Good Humans – Kindness, empathy, and honesty in everything we do.
Acting as One – Strength comes from teamwork. We work together to achieve success.
Relentless Drive – We always strive for improvement, innovation, and excellence.
A Culture of Communication – We empower each other through clear and open communication.
Creating Belonging – We support our team and clients, ensuring everyone feels valued.
Inspiring Integrity – We do the right thing, even when no one is watching.

About the Role

We seek a motivated and detail-oriented Service & Accounts Coordinator to join our team. This role is ideal for someone who enjoys working in a fast-paced environment, can handle multiple tasks efficiently, and has strong communication skills.

Key Responsibilities:

  • Invoicing & Quoting: Process invoices and quotes based on technician notes, ensuring accuracy and thoroughness. On-site visits to clients' properties to carry out in-depth quotations.
  • Liaison & Communication: Act as a key contact between technicians, clients, and the operations team to ensure smooth job processing.
  • Job Coordination: Assist in managing residential property management and private client accounts, ensuring service jobs are accurately documented and billed.
  • Office Support: Provide administrative support to the Operations Manager and assist with overflow office tasks as needed.
  • Accounts Management: Help track and follow up on outstanding invoices, ensuring accounts are up to date.

What We're Looking For:

  • Experience in HVAC, trades, or service-based businesses.
  • Strong attention to detail and accuracy in invoicing & quoting.
  • Ability to handle pressure and manage multiple tasks effectively.
  • Excellent communication skills and ability to liaise with internal teams and clients.
  • Experience with Xero, SimPRO, or other service management/accounting software (preferred but not essential).
  • A proactive, problem-solving mindset with a "get things done" attitude.

What's in It for You?

  • Competitive salary based on experience with sales commission potential.
  • A newly renovated office in Wangara with a comfortable and modern workspace.
  • Quarterly social events—celebrating wins and team bonding
  • A supportive and friendly team culture where you'll feel valued and appreciated.
  • Career growth opportunities within a growing company.
  • A role where your input truly makes a difference in the business.

Applications are only for candidates residing in Perth, WA. (No Sponsorship opportunity available with this role)

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as an Account Coordinator?
  • Do you have previous invoicing experience?
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