Applicions Manager

Vor 5 Tagen

Wien, Wien, Österreich at Vollzeit

Add expected salary to your profile for insights

The successful candidate will manage the ongoing operational performance of the Applications team by developing, implementing and maintaining workforce and operational business plans.

Role responsibilities:

  • Ensure the impacts of changes to any of the components supporting enterprise applications are understood and managed to maintain defined service levels and manage service restoration in major incidents.
  • Work collaboratively with business representatives and internal and external service providers to ensure service levels remain aligned to evolving business requirements and costs of delivering enterprise applications remain within the allocated budget.
  • Proactively maintain and manage enterprise applications in accordance with Queensland Health policies, standards and practices, including eHealth Service Management processes.
  • Manage the team's budget, including developing, and contributing to, funding strategies and budget submissions.
  • Lead, manage and mentor a team at strategic and operational levels in the integrated operation of complex enterprise information systems to achieve defined service levels.

You will be assessed on your ability to demonstrate the following key capabilities, knowledge and experience:

  • Demonstrated ability to develop and promote ITIL Service Management processes primarily incident / problem / change / release management. (SFIA: USUP Level 4, PBMG Level 5, CHMG 5, RELM 5).
  • Demonstrated expert level skills and experience in managing clinical and non-clinical applications and their integration with business requirements and technical environment in a large and complex service delivery environment. (SFIA: TECH Levels 6,7).
  • Demonstrated ability to manage diverse activities and priorities across organisational boundaries to ensure that service delivery meets agreed service levels in a customer focused ICT environment. Experience in negotiating and managing contracts and service level agreements with emphasis on a strong customer focus. (SFIA: SLMO Level 5)
  • Well-developed interpersonal, written and oral communication skills including the ability to negotiate, advise, influence others and work collaboratively with people including senior business and technical stakeholders to make decisions. (NHS: Effective and strategic influencing)

Specific Working Conditions:

  • Participation in on-call arrangements may be required for this position. Appropriate remuneration under the relevant award will apply.

Benefits of working with eHealth Queensland:

By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.

You will enjoy a variety of benefits, including:

  • Competitive salary + generous superannuation and leave loading
  • Flexible working arrangements
  • Career training and development

To apply for this exciting opportunity, submit your resume and a cover letter or short statement (maximum 2 pages) online today.

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