Third Party Logistics Manager
vor 3 Wochen
DESCRIPTION
Amazon Logistics (AMZL) manages last-mile delivery through partnerships with third-party distributors. We focus on innovation to efficiently deliver products to customers, including for services like Amazon Fresh and Prime Now. Our operations involve two main areas: 'under the roof' processing and 'on the road' delivery teams. We operate 24/7 in most locations, emphasizing a supportive work environment. AMZL continually seeks to improve logistics efficiency and reduce environmental impact through advanced technology and eco-friendly vehicles. The On The Road (OTR) team is working closely with external delivery service providers (DSPs) to enhance last mile delivery for Amazon customers.
The Third Party Logistics Manager will maximize the OTR operations by leveraging operational and stakeholder relationships. They will define the mid-term OTR strategy while leading and influencing both internal and external stakeholders to align AMZL processes, goals, and strategies with DSPs. The manager will take the lead in OTR capacity planning and will be responsible for the OTR Ramp plans, working closely with the Middle Europe (MEU) capacity team and the Business Coaches to ensure that DSPs achieve their capacity targets. They will identify risks early and implement contingency plans to address peak periods.
The manager will coordinate performance improvements across the regions, working closely with OTR Quality, OTR Safety, and Community teams to implement best practices while putting the DSP experience at the heart of the solution. They will own the Regional OTR business reviews and work closely with the site Delivery Station Managers and Delivery Ops as a trusted OTR partner to help site operations improve customer experience.
The Third Party Logistics Manager will be required to work flexibly and travel between multiple sites weekly to work with site leadership effectively. The role is field-based and covers responsibility for DSPs in up to 6 Last Mile Delivery Stations plus associated nodes, requiring a significant level of travel.
Key job responsibilities
- Lead OTR strategy and performance improvement across the region
- Manage OTR capacity planning, including DA ramp plans and risk mitigation
- Coordinate with internal teams (ACES, Safety, Community) to implement best practices
- Own Regional OTR business reviews and act as OTR partner to site operations
- Collaborate with Business Coaches to support DSP growth and resolve issues
- Ensure high standards of DSP engagement and foster a 'win-win' culture with DSPs
- Oversee safety metrics, routing efficiency, and cost improvements
- Manage network changes and project coordination in cooperation with operations teams
- Excellent communication skills (including local language German and English, written and verbal).
- Degree Qualification or equivalent.
- Experience working with third-party resources in a logistics, manufacturing, engineering, production, or distribution environment on a regional/national scale.
- Experience with planning, performance metrics, and process improvements.
- Strong analytical capability; track record of digging into data and finding solutions for a variety of operational problems.
- Experience dealing with Third Party service providers and contract management.
- Experience in procurement preferably of logistics services.
- Experience working with a contingent workforce in a business with peak seasons.
- Direct management experience working in Amazon Logistics.
- Experience in managing projects and/or programs.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
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