Internship in Operations

vor 2 Wochen

Wien, Wien, Österreich CheckYeti GmbH Vollzeit

We are searching for enthusiastic students or recent graduates to join our
Operations Team, who ensures the success of
our supply (B2B) and
demand (B2C) by providing
operational support to external and internal stakeholders. This role is targeted at someone who wants to play an active role in a fast-growing tourism tech start-up and look for an opportunity to learn and grow.


HOW WE WORK AT CHECKYETI


We
interact directly and collaborate closely with people across the company, from the founders to the different teams (Sales, Business Development, Content and Marketing, Product).

Our warm working environment makes everybody feel
welcomed, included and appreciated, independently of their position or seniority.


Within the Operations team,
we provide exceptional support to our outdoor activity customers and activity providers, ensuring smooth and enjoyable experiences for both.


WHAT YOU WILL DO IN THIS ROLE


Upon completing the
first week training, you will seamlessly integrate into one of our language teams (German, Dutch, French, Italian, Spanish, or English), forming the core of our Operations Team.

These teams collaborate daily, creating a unified and synergistic work environment.
-
Manage and monitor bookings in your respective market
:


  • Maintain day-to-day operations, from providing support to providers to helping customers
-
Take ownership of and resolve cases efficiently from top to bottom,
ensuring exceptional service for our providers and customers
:


  • Build strong relationships with our international providers and customers to craft and ensure unforgettable experiences
-
Train and assist providers to utilize our back office and self-service tool to manage their bookings

  • Discover and address any current process weaknesses within the operations team Problem solve and troubleshoot issues with Business Development and Content Team, to find and implement creative solutions, prioritize tasks and achieve common milestones

WHO WE ARE LOOKING FOR

  • You can efficiently balance
    speed and a keen attention to detail in your work
  • You have
    strong communication and
    timemanagement skills
  • You are
    fluent in English (C1)
    and in at least one of our core languages:
German, Dutch, French, Italian or Spanish (fluency in another language is a big plus)

  • You are a
    team player, eager to learn and open to
    give and receive feedback:
  • You enjoy new challenges, making things happen and have a can-do attitude
  • You are flexible and a
    vailable to work during public holidays and weekends/high season:
  • You share our passion for outdoor sports and/or the travel industry
  • Whether you are a current student, a graduate in a social science or businessrelated field (such as Management, Hospitality, Tourism, Communication, Business Administration, Economics, etc.), or an exceptional talent from diverse sectors, we encourage you to apply
  • Previous experience in tourism, service or startups is a plus

WHAT WE OFFER
-
A training in operations over 3 days with our Head of Operations and Operations team members, to gain valuable insights into operations and discover your strengths

  • The chance to
    grow with responsibility from day one and improve your skills through regular feedback and workshop
  • Information sessions about each team with experienced team leads as well as
    focus sessions with the cofounders and department heads on how to start and manage a fastgrowing online business
  • The atmosphere of an
    international and diverse young team combined with the intimacy of a local
    office right in the heart of Vienna, directly next to the Opera (incl. a terrace with BBQ)
  • Awesome team events: Depending on the time of the year, we make sure to organize fun teambuilding activities
  • Fresh fruits, a Barista coffee machine and a cold beverage fridge available in the office
-
1,700 Euro gross per month + performance bonus (up to €170 per month paid at the end of the internship)

BENEFITS
-
Access to AI tools like ChatGPT
-
A 20% CheckYeti discount to enjoy our exciting activities:
skiing/snowboarding, boat tours, surfing, scuba diving, paragliding, and much more

  • The
    CheckYeti Welcome Package (incl. a CheckYeti T-Shirt, Water Bottle & Notepad)
  • We'll provide you with
    mustknows, tips & tricks to help you settle in Vienna

Our planned start days for this summer are:
-
June 3rd:

-
June 24th
The contract duration is flexible, but usually lies
between 2 and 4 months.
If you're excited about shaping the future of holiday experiences and want to thrive in a fast-paced, entrepreneurial setting,
we'd love to hear from you
**Join us on our journey to become the number one booking platform for outdoor activities

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